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Action Irrigation & Sprinkler Repair

3.8

About this business

Specialties Sprinkler Repair, Pump Service, Irrigation, Landscaping, Drainage History Established in 1988. Action Irrigation is a business that since 1988 has been highly recognized in Florida for providing unsurpassed quality and professional workmanship. Meet the Manager Joshua C. Manager Action empowers a staff of only the finest workers. Each job is staffed with a project manager and supervised by foreman, who have been highly trained to be both creative and artistic in their field of work. 

Location details

6001 Argyle Forest Blvd, Jacksonville, FL, 32244, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.8156 reviews
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Jennifer C's profile image
Jennifer C 
8 months ago

Warning! Do NOT use this company. Made an appointment. Waited a week. They have a SIX hour window which isn't normal. *** shows up. Spends five minutes to tell me he can't fix the problem because he doesn't have the correct equipment. Never had that happen. Charged me $110 and said it would go towards the repair. Made another appointment. Wait another week. After waiting FIVE hours at a property we no longer live at, I called to make sure they were still coming. Yes, I'm still on the schedule. Waited EIGHT hours. No show. No... read more

Norman H's profile image
Norman H 
a year ago

Action Premier Irrigation ************: This is the worst company we have ever dealt with. When we bought our house, the previous owner had them repair the sprinkler system and passed the warranty to us. Since we moved the system never worked so they came and they were supposed to fix it. The next again it didn't work so they came back and after the tech couldn't fix it the supervisor gave us an over $900.00 estimate to change 4 valves. We weren't too impressed so got a second opinion. The other company told us nothing was w... read more

SYLVIA Y's profile image
SYLVIA Y 
a year ago

Review only for Action Irrigation (aka Action Premier) in Gainesville - owner ****. Horrible ********** TRIED TO CHEAT US ****************** before sod laid, got 12 400 sqft/pallet. Next day ******* crew laid sod & when done, he put 2 1/2 pallets onhis truck. I told him sod ours-we got 12 400 sqft pallet. ****** said got 12 500 sqft pallet at ******************** - so rest his. Told him not what quote said-he stated **** not know how to write a quote. On Monday, called ******************** to verify *** per pallet. They hadn... read more

Business response:

Hi, I'm sorry but you have the wrong company. We are Action Irrigation and Landscaping of ************, ** I looked for your name in our software and could not find it. Can you please remove this review? 

Brian F's profile image
Brian F 
a year ago

After having Action Irrigation come out to do repairs earlier in the year they left the pipes exposed. I had to cover them with a brick. They overcharged ($500) for a timer and three celliniods after having a long conversation about not using an expensive timer. They claimed that damage was done by the landscaper which happened to be me. When called back out to repair a leak on the exposed pipes they dug this hole and said they couldn't do the repair today. They gave me no time for scheduling on the repair and left the hole ... read more

Business response:

Hi *****, we are a ************, ** company and it appears you had work done in ******, you have the wrong company. Please remove this review. 

Kim B's profile image
Kim B 
a year ago

Action Premier,I had ******* ******* come out to give an estimate for a job on August 15, 2023. I was given and agree to the estimate that day and paid ****** for deposit. The job was scheduled for August 21, 2023. On August 21 I called the office and was told ******* was sick and job had to be rescheduled to August 25th, 2023. On the 25th I called the office again to confirm appointment and was told by the office that ******* car broke down and had to reschedule to August 31st 2023. I spoke with receptionist today 8/31 that... read more

Business response:

Hi ***, Im sorry to hear about this experience. We will reach out to your representative and get the refund issued. I can confirm that the technician you mentioned has had a medical problem over the last month and am very sorry it happened to be while he was working on your project. We will follow up with you directly as well. 

Pam L's profile image
Pam L 
a year ago

It seems that this page is typically used for lodging complaints, but we have had an exceptional experience with Action. They were knowledgeable, efficient, and friendly, arriving promptly to diagnose and fix our sprinkler system's valve issue. Their attention to detail and commitment to ensuring everything worked perfectly impressed **, and **** even took extra time to explain how to set an extra program for our new sod area. Overall, we highly recommend them to anyone in need of reliable and high-quality work. 

R. S.'s profile image
R. S. 
a year ago

You all were hired on 3/14/2023 to diagnose and fix our irrigation system. We accepted your estimate, and a technician had to visit four different times and still could not fix our system. I finally called with hopes to get this resolved two weeks ago, the third time someone came out he didn't have the parts he needed. The fourth time someone has come out now we are being invoiced another $1,000. No one was ever on time or called us before they came or when they left for that matter to explain anything about what was going o... read more

Business response:

Hello ******* family, I'm very sorry to hear how your project turned out. I just got off the phone with the manager at our ************ office and this was a difficult one. What happened with your pump was a slow valve leak that caused your pump issue, slow leaks can be our worst enemy because they are hard to detect, however over long periods of time they will cause a pump to cycle and overheat the parts around the pump. In regards to "should have been one estimate" unfortunately service work for pumps and irrigation have t... read more

Jordan W's profile image
Jordan W 
2 years ago

I have used action irrigation at least 3 times before with no issues but now I am extremely unhappy. I recently bought a new house and as soon as we had our irrigation turned on realized there were quite a few issues. My husband set up the appoint online and we were originally scheduled for June 24, 2022 which was probably at least 4-6 weeks out but we were okay with the wait because they have done so well in the past. On the day of our appt they called to cancel with no reasoning and said the earliest they could reschedule ... read more

M. H.'s profile image
M. H. 
2 years ago

A two week in advance appointment turned into a $110 for 5 minute visit only to tell me they do not repair irrigation system backflow preventers. It would have been nice if the woman that took my information could have told me that to begin with. They quoted me $625 + $110 service visit fee to replace a backflow device that I found on Amazon for $216. The backflow device they were going to install was made of brass and a little overkill for a residential irrigation system. 

Business response:

Sorry to hear of your troubles. I would advise you to call JEA to verify your backflow will work. It has to be a RPZ backflow otherwise it may not function causing cross-contamination with city water. 

Frequently asked questions about Action Irrigation & Sprinkler Repair

How is Action Irrigation & Sprinkler Repair rated?

Action Irrigation & Sprinkler Repair has a 3.8 star rating with 156 reviews. 

When is Action Irrigation & Sprinkler Repair open?

Action Irrigation & Sprinkler Repair is closed now. It will open at 7:00 a.m. 

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