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Acklen West End
- Apartments
- Nashville, TN
About this business
Location details
111 Acklen Park Dr, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
RUN Prefer rate 0 star. This apartment has MANY problems: roaches (pest controls not work at all); everything poor quality: since 1st day encounter smelly dishwasher and washing machine (too disgusting to be cleaned and replaced another one), moldy walls, damaged window screen, and leaking toilet. Then, consistently bothered from noisy environment and package stolen problems(including fine jewelry, the package room doesn’t have a code access to ensure the safety). Upstairs dog barking/running can hear clearly and have strong... read more
Business response:
Hi, we are disappointed to learn of your experience here at MAA Acklen, but will take this opportunity to improve. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
Avoid avoid avoid I lived in this apartment for years and saw 10+ people go through the front office staff. The maintenance here is great, but other than that, the rest of the staff is horrible and incompetent. Save yourself the thousands of dollars you would waste here and do no live here!!! They incentivize people with good reviews so be very careful when looking. I would absolutely choose somewhere else if you are searching for a new home in the area. The amenities are not well kept, the parking garage always has break in... read more
Business response:
Thank you for your review and sharing your feedback.
Beautiful and affordable Spacious and clean apartment, great location, fun and up to date amenities. Wonderful management, a pleasure to work with. Love the security and smart apartment technology. Looking forward to summer time at the pool.
Business response:
Hi there, thank you so much for your positive comments about MAA Acklen! If you have any further questions, please give us a call. We're always happy to help!
Absolutely horrible I would never in a million years recommend this place to anyone looking for a place to live. The manager is RARELY at the property and the rest of the front office is horrible at their job and very lazy. These apartments are way overpriced for what you are getting. The old manager (Lauren) was AMAZING! She spent so much time making this apt great and then the new manager has ruined it all over again
Business response:
Hi, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Acklen ResidentCare@maac.com.
Great experience Never have had a problem in the 1.5 yrs I've been here. Friendly and responsive staff. Clean building with great amenities. Fun pool scene in the summer
Business response:
Thank you for taking the time to share such encouraging feedback with us today! It is wonderful to know you are enjoying our top-notch service, pool, amenities, and clean atmosphere. Thanks for being a loyal resident, and please let us know if we can enhance your experience in any way!
Avoid at all costs Moved into a filthy apartment with rotten food in the refrigerator and an unflushed toilet with pee on the seat. Spent 2 hours cleaning the place before I even moved in. You can hear everyone in the adjacent apartments from the paper thin walls. On top of it all, they have the worst customer service ever. Just hope you never have an issue because 3 months in, I still don't have an answer to when I am getting money they owe me.
Great so far I just moved in recently, but everything has been wonderful so far. The gym is awesome, as well as the rooftop space. So fun to go and relax out there and look out over Nashville. Great location--close to campus! The facility is clean and well-maintained. Acklen has resident events which have been great! The walls are a little thin. Overall, it's been a great experience!
Went far past my expectations Britney and company had gone so far past my expectations. Britney waited on my tour as I was running behind from a previous tour. She stayed after hours to make sure I got to put eyes on the potential unit. She did this on a Saturday!!!! Her free time to help me out! Acklen has great facilities and location. All that said there was a slight hiccup paperwork which was addressed immediately. Acklen went far past helping me out getting a unit last second, they saved me! The entire team went FAR out... read more
The property is... (Verified Renter) The property is kept up well. There are numerous amenities. The resident activities they sponsor are free and fun.
Frequently asked questions about Acklen West End
How is Acklen West End rated?
Acklen West End has a 4.3 star rating with 354 reviews.
When is Acklen West End open?
Acklen West End is closed now. It will open tomorrow at 9:00 a.m.
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