Brooke Manning on Facebook
7 months ago
10/23/2020, 15:32 PM
I met Dr Pedott under the worst of circumstances, having started a root canal at another dentist and them not being able to finish it, I had to drive to her office(where they fit me in, same day) when I arrived I was in a frightening amount of pain and was in tears. Tooth pain is the worst kind of pain..
Her office staff was waiting on me, and when I walked in there was some sort of problem with my insurance, and they needed me to call. I was in no shape to do any of that, so the staff called with me and helped me sort out the problem. They were so kind to me and got me right back to a room.
I was in so much pain and full of anxiety about the procedure. Dr Pedott and her assistant both came in the room and talked to me about exactly what to expect. They had a weighted blanket to put on me, which really helped with the anxiety. When the procedure had just begun(after she took so much time and carefully numbed me up just a little at a time so it wouldn’t hurt so much) my air pods died. I had them in so I wouldn’t hear the sound of the drill. Dr Pedott noticed that I seemed distressed and stopped immediately to ask if I was ok. I pointed at lifeless AirPods in my hand and she asked if I would like to borrow hers. I couldn’t believe how kind and thoughtful she was to offer that! So she lent me hers, and turned on some beautiful worship music for me to listen to. This greatly calmed me down, especially because the first song that came in was my grandmothers most favorite worship song, that I grew up listening to.
Bottom line, I was able to calm down and she did a wonderful job finishing the root canal. She then called me that evening to check on me, and gave me her cell phone number for over the weekend, in case I needed anything. One more story- the next week, while trying to get in to see my regular dentist, to finish the crown for the tooth, the temporary filling they had on the tooth broke. I started experiencing more pain and discomfort, and could not get ahold of my regular dentist. I called Dr Pedott’s cell phone in a panic, and she calmed me down, and got me right back into her office to check the tooth and adjust it some.
You don’t see many (or any) dr’s or dentists that go out of their way for people like this much anymore. What a refreshing, wonderful person Dr Pedott is. I felt cared for and was treated so kindly, and when I was in so much pain and discomfort. I’ll never forget her and her team...
People may not remember what you say, but they will always remember how you make them feel.
Thank you from the bottom of my heart for taking such good care of me in my time of need...I’ll be sure to pass that on to others that may need me to go above and beyond too.🤗