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Acclaim at Germantown
- Apartments
- Germantown, MD
About this business
Specialties KETTLER provides complete management, marketing and maintenance services for its own properties and for third parties on a fee-managed basis. Founded in 1977, KETTLER is ranked as one of the Top 30 Private Companies in the Metropolitan area by the Washington Post. Founder and Chairman Robert C. Kettler, a third-generation builder, parlayed a small construction business into a multi-million dollar development firm. His visionary leadership has resulted in planned communities and commercial spaces that are recogniz... read more
Location details
12912 Falling Water Cir, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter I truly love living here. I been here for over 5 years and I do have to part way very soon due to my family getting bigger and needing the space but if it’s just you, your significant and your kids, or just you and your kids, or even just you by your self. I do believe this is a great apartment complex to start your living situation. It’s always nice and relaxing, I always enjoy watching the kids be kids out here and just love the neighbor also. Everybody so nice and just uplifting over here! I always and I m... read more
Verified Renter Its a beautiful place to call home. It was an affordable apartment but now its getting so expensive more especially when you have to pay utilities separately.
Verified Renter Acclaim at Germantown is nice place to live.The area is always clean, And the rental office is helpful and respectful. And people are very respectful in the complex.
Verified Renter I truly love this community I have been here for over 5 years and I have definitely recommended my apartment complex to a lot of people who actually have moved in and love it
Verified Renter Its a beautiful place to called home. Its safe and secure. Its kids friendly
Disappointed 3 property management in 2 yrs.. I use to live at The Fields I went through 3 property management as well as change in maintenance crew. The first property team was community driven but rude maintenance members would steal. They would post are rent late then charge us a late fee. The 2nd team was a joke the Fields was their playground you would complain about anything and they would ignore the complaint. Between the police and their late nights nothing got done. The 3rd property management didn't get things done... read more
Going Downhill The apartments used to be nice but have been going downhill for the last few years. Maintenance is ok depending on you you get. The leasing office leaves documents with your personal information on your door for anyone to take. No notice is given whenever maintenance is performing "routine maintenance." We recently received notice the same day the maintenance was scheduled. During the snow storm last year, they only plowed a few spaces leaving residents to (literally) fight over the few remaining spaces. This ... read more
Very Disrespectful to residents Property manager number 5 in 3 1/2 years. The management is rude and disrespectful to the residents. The messages put out to the community are very unprofessional and threatening. More residents seem to want to leave rather than staying to deal with yet more management upset. No longer is it the safe place to live, there are breakins and other crimes that are reported by the police and management doesn't seem to get around to informing the residents. The only good thing about The Fields of Ger... read more
Business response:
Thank you for sharing your feedback with us. The Fields of Germantown Management takes these remarks seriously. It is disheartening to hear when a resident is not satisfied with their experience. I would love a chance to meet you at your convenience. We realize that a home is more than just a place to hang your hat and look forward to speaking with you in order to take steps to improve your experience. Feel free to give me a call directly. -Mary Braxton, Property Manager, 301-540-0800
Interesting place to live Three property managers in 1.5 years. Residents who pay on time getting frequent delinquent rent notices. Current property manager is rude and nasty to the residents and is utterly unhelpful in resolving issues on the property
Business response:
Thank you for sharing your feedback with us. The Fields of Germantown Management takes these remarks seriously. It is disheartening to hear when a resident is not satisfied with their experience. I am also the new property manager and I would love a chance to meet you at your convenience. We realize that a home is more than just a place to hang your hat and look forward to speaking with you in order to take steps to improve your experience. Thank you, Mary Braxton, Property Manager thefieldsofgermantown.pm@kettler.com
Frequently asked questions about Acclaim at Germantown
How is Acclaim at Germantown rated?
Acclaim at Germantown has a 4 star rating with 75 reviews.
When is Acclaim at Germantown open?
Acclaim at Germantown is closed now. It will open tomorrow at 9:00 a.m.
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