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Academy Sports + Outdoors

4.4

About this business

At Academy Sports + Outdoors, we make it easier for everyone to enjoy more sports and outdoors. At each of our 250+ locations, we carry a wide range of quality hunting, fishing and camping equipment, patio sets and barbecue grills, along with sports and recreation products, at everyday low prices. For all. For less. 

Location details

1915 Mallory Ln, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,921 reviews
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Amanda Satterfield-Melton's profile image
Amanda Satterfield-Melton 
8 years ago

Great customer service, bathrooms were clean! And loved all the Clearance sales!! I bought a book bag that was on clearance, but it didn't have a tag which I didn't know til I got up to the check out counter, so the lady at checkout went out of her way to try to figure out how to ring it up. I like someone that isn't afraid to go ask for help to ring it up instead of standing there forever, calling someone over, and still can't figure it out. Great job employees!! 

Tammy Petty's profile image
Tammy Petty 
8 years ago

Let be that store... always can find what we need fron there... wished we had one in Dickson.... 

Rhonda P. Cooper's profile image
Rhonda P. Cooper 
8 years ago

Just lost a really big customer. Went to the store where I purchased a 30oz yeti lid w/straw for Christmas present. Needed a 20oz lid instead & could not find receipt so when I asked to exchange it they said it would only give me back $1.96 for the unopened 30oz. lid & said I would have to pay for &9.99-1.96 to just exchange the lid. If I had been able to get back to this side of the city before now then I would have returned it earlier. Where the hell has customer service gone. And you wonder why business is down. You lost ... read more

Will Renfro's profile image
Will Renfro 
9 years ago

I spend quite a bit of money at this store however today I put down my things and walked out after standing in line for several minutes as employees and managers stood around, watched and did nothing. The only line open was the customer service. The store was clearly fully staffed. There is no excuse for poor service like this. 

Nanette Dile's profile image
Nanette Dile 
9 years ago

My daughter went in there to purchase a gun today. First off the guy that way back there, white hair, looked like he had rather been somewhere else. Hello, it's your job to be there. Secondly my husband said she was buying it and the clerk said "she is or you?" Um, you let her hold it then ask who was buying it. She's 21. And third he asked if her license had the current address. Well it was changed at the DMV but didn't show up on the license and he got an attitude! Lastly, my husband asked how many magazines it has and the... read more

Katelyn Williams's profile image
Katelyn Williams 
9 years ago
Eikō Arias's profile image
Eikō Arias 
9 years ago
Patrick Carlson's profile image
Patrick Carlson 
9 years ago
Teresa Wooten Thoni's profile image
Teresa Wooten Thoni 
10 years ago

Frequently asked questions about Academy Sports + Outdoors

How is Academy Sports + Outdoors rated?

Academy Sports + Outdoors has a 4.4 star rating with 1,921 reviews. 

When is Academy Sports + Outdoors open?

Academy Sports + Outdoors is closed now. It will open tomorrow at 9:00 a.m. 

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