AC Designs Inc. Heating & Air Conditioning St.Augustine

T 

on Google

a week ago

I had AC Designs install a unit in my home three years ago, and it recently stopped working. The technician they sent out determined that the coil was the issue and quoted $2,300 for the replacement parts and labor, with an extra charge for freon to come. We paid $2,300 upfront with the understanding we did not have a warrenty on the unit to cover parts. Despite being told the repair was out of warranty, after the repair was completed ($2,600 in total), they contacted me asking for help with a warranty claim. When I inquired... read more

Leo Shnayder 

on Google

4 weeks ago

I am extremely dissatisfied with the level of service I received. My appointment was scheduled for 12:00 PM, but the dispatcher called to inform me that the service time would be delayed. Following this, I received a series of messages approximately every two hours from the technician, stating that he would be arriving later but would definitely come to complete the work. At 8:03 PM, I received a final call notifying me that he would not be coming that day and that someone from the company would contact me to reschedule. The... read more

Tinae's Financial Group 

on Google

a month ago

I heard from a few of the employees that some of the management and other employees were speaking poorly of me and making attempts to humiliate me. We are adults and I do not think that this is a company that should employ people in hopes of making them look bad. There is a lot of two-faced interactions with management along with contractors and employees, and you can feel the vibes just from being inside of their warehouses. I honestly think that it is absolutely disrespectful to hear negative things about belongings that I... read more

James Digsby 

on Google

a month ago

The techs assigned to replace our AC unit, Homer and Vic did a great job. They worked non stop to finish job. Taking time to explain all the features of the new unit and thermostat Would recommend this company if you need new AC 

Heather Watkins 

on Google

a month ago

Very pleased with our experience. Service time was always scheduled pretty quickly. Tyler especially went the extra mile to find the issue and resolve it.