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Abbot Mill
- Apartments
- Westford, MA
About this business
Welcome! Abbot Mill, dating to the 1870’s, is an exquisitely restored and renovated mill. The Abbot Mill community is situated on 7 acres of professionally landscaped grounds, with ample parking, including underground parking. We have a resident clubhouse building featuring a state of the art fitness center, rec room and a theatre room with HD big screen and surround sound coming soon. Abbot Mill is ideally suited for commuters, as we are located in close proximity to Interstates 495, 93 and Routes 2 & 3. We are pet fr... read more
Location details
1 Pleasant St, Westford, MA, 01886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter 4 plus years We are happy tenants after 4 years. Love the aparment.
Verified Renter Comfortable living in a unique spot. Well-situated in Westford/ Groton area near local businesses— shoutout to the Village Store and Pizzeria Presti— as well as the charming Forge Pond. Attentive maintenance staff and office folks, who were able to resolve small issues promptly. Community events were a treat and helped to make us feel more connected. Nice communal areas, like the fitness room, screening room and living room spaces in several buildings. A few complaints about noise and dust— perhaps to be expe... read more
Business response:
Thank you for your detailed feedback! We're glad to hear you enjoy the location and community events, and we appreciate your suggestions on cleanliness. We'll work on improving the upkeep of our grounds and communal areas.
Verified Renter No Response to Emails I have been emailing for confirmation on end of lease deposits/monies owed and have not had a response. I move 8/1 and am staying in this residence but a different apartment. I’d like my loyalty reciprocated. Maintenance on the other hand is great and responsive/helpful.
Verified Renter Great! Thalía and team were extremely open to showing me around and helping me understand the benefits of the property will definitely consider it!
Business response:
We’re thrilled to hear that you enjoyed your visit to Abbot Mill! It's wonderful to know that your tour with Thalia was so memorable. Our team is dedicated to ensuring your experience remains seamless and enjoyable. If you have any questions, feel free to reach out. We look forward to seeing you again soon!
Verified Renter Maintenance Has Been Consistently Great I have been a resident for about five years. Lots of changes through the years but the one thing that has been consistently great is the maintenance crew. Joe and Patrick have always been quick to respond and I have never had an issue with any repair that they have done. Thanks
Business response:
Thank you so much for your kind words and for highlighting our team's dedication to excellent service! If there's anything more we can do for you, please don't hesitate to reach out. Thank you for being a part of Abbot Mill!
Verified Renter Excellent quick response Our washer broke for the third time, maintenance did try to fix it the previous two times but after the third time they gave us a brand new washer and dryer. This was two days after filing the.Request
Business response:
Thank you for the five stars! We're glad to hear that your request was handled quickly and that our maintenance team followed through to make things right. It's great to know you're now set up with a brand-new washer and dryer—we appreciate you sharing your experience!
Verified Renter Outstanding The kitchen faucet and the spray nozzle were both replaced. The garbage disposal was also replaced. All items are working properly. Maintenance was courteous and knowledgeable about the work that needed to be done. Thank you for all your hard work and getting the work done quickly.
Business response:
We love hearing from satisfied residents! Our team works hard to provide our residents with exceptional care and well-maintained homes, so it makes our day to hear you're receiving just that. We look forward to continuing to provide you with the exceptional experience you deserve!
Verified Renter I moved in so fast.. Patiently waited for the right unit and price. The leasing office was extremely communicative. Once I found a free day, I completed the tour, chose a unit, and moved in all in that day. So far, the residents are great, and the grounds are beautiful.
Business response:
Thanks for the five-star love! We're so glad your move-in went smoothly, and we hope you'll let us know if we can be of service in the future. As you know, we're always available to help here at Abbot Mill!
you don't want to live here Since early last year Abbot Mill has been under new management. In that time, things have gone from bad to worse. Many residents are now moving out. You can expect weekly emails with new rules demands such as increasing fees and new policies that you must comply with or face penalties. The staff are rude and transactional. They are trying to squeeze every penny they can from residents, and many of us are fed up and leaving. There are better alternatives in the area. Trust me... you don't want to l... read more
Business response:
We're sorry to see this is your perspective. Our policies are in place to enhance the community for all residents, and we are transparent about any fees. If you have questions or concerns regarding fees, we'd be more than happy to discuss them with you. Our staff is here to help, and we encourage you to reach out to the office directly.
Frequently asked questions about Abbot Mill
How is Abbot Mill rated?
Abbot Mill has a 3.9 star rating with 173 reviews.
When is Abbot Mill open?
Abbot Mill is closed now. It will open on Monday at 9:00 a.m.
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