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Abbot Mill

3.9

About this business

Welcome! Abbot Mill, dating to the 1870’s, is an exquisitely restored and renovated mill. The Abbot Mill community is situated on 7 acres of professionally landscaped grounds, with ample parking, including underground parking. We have a resident clubhouse building featuring a state of the art fitness center, rec room and a theatre room with HD big screen and surround sound coming soon. Abbot Mill is ideally suited for commuters, as we are located in close proximity to Interstates 495, 93 and Routes 2 & 3. We are pet fr... read more

Location details

1 Pleasant St, Westford, MA, 01886, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.9150 reviews
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Opiniion A.'s profile image
Opiniion A. 
2 weeks ago

Verified Renter Excellent quick response Our washer broke for the third time, maintenance did try to fix it the previous two times but after the third time they gave us a brand new washer and dryer. This was two days after filing the.Request 

Business response:

Thank you for the five stars! We're glad to hear that your request was handled quickly and that our maintenance team followed through to make things right. It's great to know you're now set up with a brand-new washer and dryer—we appreciate you sharing your experience! 

Opiniion A.'s profile image
Opiniion A. 
a month ago

Verified Renter Outstanding The kitchen faucet and the spray nozzle were both replaced. The garbage disposal was also replaced. All items are working properly. Maintenance was courteous and knowledgeable about the work that needed to be done. Thank you for all your hard work and getting the work done quickly. 

Business response:

We love hearing from satisfied residents! Our team works hard to provide our residents with exceptional care and well-maintained homes, so it makes our day to hear you're receiving just that. We look forward to continuing to provide you with the exceptional experience you deserve! 

Opiniion A.'s profile image
Opiniion A. 
4 months ago

Verified Renter I moved in so fast.. Patiently waited for the right unit and price. The leasing office was extremely communicative. Once I found a free day, I completed the tour, chose a unit, and moved in all in that day. So far, the residents are great, and the grounds are beautiful. 

Business response:

Thanks for the five-star love! We're so glad your move-in went smoothly, and we hope you'll let us know if we can be of service in the future. As you know, we're always available to help here at Abbot Mill! 

firstname A.'s profile image
firstname A. 
6 months ago

you don't want to live here Since early last year Abbot Mill has been under new management. In that time, things have gone from bad to worse. Many residents are now moving out. You can expect weekly emails with new rules demands such as increasing fees and new policies that you must comply with or face penalties. The staff are rude and transactional. They are trying to squeeze every penny they can from residents, and many of us are fed up and leaving. There are better alternatives in the area. Trust me... you don't want to l... read more

Business response:

We're sorry to see this is your perspective. Our policies are in place to enhance the community for all residents, and we are transparent about any fees. If you have questions or concerns regarding fees, we'd be more than happy to discuss them with you. Our staff is here to help, and we encourage you to reach out to the office directly. 

abe s.'s profile image
11 months ago

Look for red flags! There are many reasons why you shouldn't rent here. 100+ page restrictive contract should be the first red flag. They will have you sign away many rights and insist on many bizarre and controlling provisions in the lease. Read it very carefully. Your car will likely be towed or they will fine you for putting holiday decorations on your door. It is a very transactional place and management doesn't seem to really care about the community. It is overpriced for what you get, and most tenants don't stay long. ... read more

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter Abbot Mill I is a professionally managed and maintained community with beautiful grounds, friendly neighbors, and great staff. You truly feel at home at Abbot Mill. 

Business response:

It's such a great feeling to know that we left you with such a remarkable impression of Abbot Mill. Thank you for being part of our community! We're overjoyed to see your rating and truly thank you for sharing! 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter I have wanted to live at Abbot Mill for about 4 years and finally made it! I could not be happier with the apartment, community, and management. While I am still figuring out how to make the dryer actually dry my clothes, the rest of the apartment is beautiful, comfortable, and the entire community is just extraordinary. I have never experienced such friendly, helpful, and responsive property management. I am looing forward to a long residence here :) 

Business response:

User, We appreciate the time you took to give us such a great rating! We truly appreciate your recommendation of Abbot Mill and will work hard to continue going above and beyond! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you. Abbot Mill Management Team 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter I love Abbot Mill. Very welcoming community with dog friendly grounds! 

Business response:

Dear User, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. We're here for you anytime! Sincerely, The Abbot Mill Team 

Verified R.'s profile image
Verified R. 
a year ago

Verified Renter Abbot Mill is a wonderful place to live. The apartments and surrounding common areas are unique and beautiful; the staff is very friendly and always professional; and their commitment to the environment through the use of green technologies should be applauded. An overall excellent experience. 

Frequently asked questions about Abbot Mill

How is Abbot Mill rated?

Abbot Mill has a 3.9 star rating with 150 reviews. 

When is Abbot Mill open?

Abbot Mill is closed now. It will open tomorrow at 9:00 a.m. 

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