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Aaa Automobile Club of Southern California

4.2

About this business

We're always with you thanks to our 24-hour Roadside Assistance. If you lock your keys in the car, get a flat tire, or need to jump or replace your battery, we can help whether you are the driver or a passenger. We offer various insurance policies including auto, home, renters, life, and more. Our full travel agency offers maps and TourBook® travel guides, travel money, cruises and tours, and more. Members can also take advantage of our select DMV services, TripTik® Travel Planner, free identity theft protection, not... read more

Location details

3880 Birch St, Newport Beach, CA, 92660, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2277 reviews
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Elizabeth Villasenor's profile image
Elizabeth Villasenor 
6 years ago

Horrible insurance..!!!! AAA sent a tow truck that asked for my credit card and then charged 262.58 this happened the 14 of February. Haven’t seen my money. Still under supposed investigation. -10 if possible.!!! 

John Jeff Edano's profile image
John Jeff Edano 
6 years ago

Stop sending me mail. I am not interested In your life insurance. For 5 years I’ve been getting mail. Catch on! Not interested. Annoying!!!😡😡😡😡😡😡😡 

Toi Norwood-Sauldsberry's profile image
Toi Norwood-Sauldsberry 
6 years ago

I purchased the driver's training for my son and the representative told me that we can postpone the behind the wheel training due to a vacation we were on but didn't bother to tell me it would cost an additional fee. I called to have them listen to the recording and was advised they go by the contract and not the conversation. so it's okay to give misleading information as long as you get them to sign the contract. 

Diane A. Peterson's profile image
Diane A. Peterson 
recommend  Recommended
6 years ago

Went in to renew the license stickers for our cars. 

Carissa Buenaluz's profile image
Carissa Buenaluz 
6 years ago

I’m contacting the FTC about the systematic harassment. You guys have no problem with 8 am phone calls and texts after over a month of not being with you company. I have asked multiple times to be contacted by someone with some interest in resolving the issue but instead they put me on the solicitation phone list. Calling and making me think my insurance had lapsed. That is unacceptable and on the advise of my lawyer I have contacted the FTC and will continue to do so until this matter is resolved. 

Eduardo Varshavsky's profile image
Eduardo Varshavsky 
7 years ago

this is one of the worst companies that I ever have business they sailed you promises that they don't keep don't buy batteries from them they don't give you the guarantee don't buy nothing from AAA 

Hazel Isabel Arroyo's profile image
Hazel Isabel Arroyo 
7 years ago

We are a group of friends, helping a friend who is a AAA member and has been writing to AAA about a $10,000 "car repair" imposed by one of your drivers. The mechanic made him pay cash. Took all his savings and he is a retired person with very limited income. He had to take out from his retirement fund and the IRS fined him with more than $2,000 for doing so. He was not able to take his retirement -celebration trip abroad because AAA took every penny. Please help him - his email is lonesomroadsATyahooDOTcom 

Maria L. Daou's profile image
Maria L. Daou 
7 years ago

DONT get AAA. WITHOUT permission they switched my fully covered car into a liable only car. The car that was liable only was then switched to fully covered. Our payments went up and we couldnt figure out why. We never thought to check if our cars insurance had been switched. It wasnt until I got into a car accident that we found out. Horrible way to fin out. WE TRUSTED AAA. The person that switched it is an employee at the Crensahaw location and continues to work there. Dispicable! 

Rochelle Plus's profile image
Rochelle Plus 
7 years ago

ZERO CUSTOMER SERVICE might as well be dealing with a governmental agency. 30 year member and I get treated like yesterday's trash. 

Frequently asked questions about Aaa Automobile Club of Southern California

How is Aaa Automobile Club of Southern California rated?

Aaa Automobile Club of Southern California has a 4.2 star rating with 277 reviews. 

When is Aaa Automobile Club of Southern California open?

Aaa Automobile Club of Southern California is closed now. It will open at 9:00 a.m. 

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