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9 East Auto Sales, LLC
- Used Car Dealers
- Martinsburg, WV
About this business
Location details
39 Slonaker Ln, Martinsburg, WV, 25405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They went way above and beyond to accommodate me. I drove 14 hours to purchase truck and they had everything ready. Even shined it up again while I was finishing paperwork. You can't beat the hospitality they had shown me.
Business response:
Thank you for your business and your review, James. We truly appreciate you coming all the way up here to purchase a truck from us. We hope you love your truck. If there is anything else we can help you with, please let us know.
Dealer tried to force me to go outside of cargurus. Next time, try to show customers respect by communicating through whatever means requested. This shows to me a seller not interested in the customer's needs or someone looking to get over on a customer. Not interested in ever buying anything from this seller. Unable to get the info I needed on the vehicle through cargurus and/or the dealer. No help.
Business response:
Hello Kenneth, we never try to force people to go outside of their preferred communication type. We always try to answer our customers questions as quickly and accurately as possible. We are not trying to "get over on a customer." We always try to be upfront about everything so customers will know exactly what to expect when they come check the vehicle out. We are sorry you feel that way, and hope you find what you're looking for as we do not have any emails from you.
I asked if they guarantee the car to pass inspection in Maryland they said no only in WV which turned me off and did not proceed any further I know Wv inspections are nothing to pass compare to maryland and didn’t want to be stuck with a car with a lot of problems
Business response:
Unfortunately, we cannot guarantee any out of state inspections. We try to stay away from vehicles with a lot of problems and we provide a warranty with the vehicles that we sell. We do appreciate your feedback!
answered what i wanted to know
They were very nice. The Van was as they described.
5 stars...Jill made my dream become reality. I now own my Bumblebee. Thank you Jill
They got back to me in a day and provided all the information that I had asked for.
Was told truck had no rust went to look at it rust all over
Responded within reasonable amount of time. Very nice and courteous, not pushy or overbearing.
Frequently asked questions about 9 East Auto Sales, LLC
How is 9 East Auto Sales, LLC rated?
9 East Auto Sales, LLC has a 3.8 star rating with 70 reviews.
When is 9 East Auto Sales, LLC open?
9 East Auto Sales, LLC is closed now. It will open tomorrow at 9:00 a.m.
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