5 Star Air

Peggy Creek 

on Google

a week ago

This is years overdue. We have two homes next to each other in Key West. Our service from 5 Star has always been excellent. The reason I'm writing this review is the Sunday after Christmas all our children and grandchildren came to the house for our annual trip. The pool heater was not working , our grandchildren's favorite thing. Jesse W. Came out to repair it with his children watching a movie on their I Pad. He and 5 star will never know our appreciation. 

Vero Fry 

on Google

a month ago

Had Nick come out and service some split units at a house & he was not only professional- but clean! He also taught me some stuff about split units I didn’t know ! 

David Barry 

on Google

2 months ago

Hard to find good quality work in the keys. 5 star is the exception. They were prompt, professional and fixed my leak issue! Will absolutely be using them going forward for all my mini split needs. 

Kate sullivan 

on Google

2 months ago

When I initially called, I was told that the service call would cost $100 only if no repairs were performed, and that if any repairs were done, the service call fee would be waived. However, that was not the case. The technician spent about 10 minutes at my property and stated there wasn’t much to be done — just tightening a couple of screws. Yet, the invoice I received included both a service call fee and a full hour of labor, totaling $224. I feel misled by the representative who booked the appointment. When I reached out ... read more

Cindy Calhoun 

on Google

4 months ago

Wow! I had an a/c issue today and of course it was miserable in this heat. 5 Star was contacted late in the afternoon and Nick showed up late in the day not long after the call. He was experienced and professional. He checked and cleaned all of the filters, checked the temperature and unit in the ceiling. He found that the drain line was plugged and cleaned it out plus positioned it a bit higher so it could drain more effectively. He worked outside a good portion of the call and it was HOT. No complaints but great service. T... read more