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3a Thread & Supply

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3.8
10 reviews
|Wholesale Stores|Los Angeles, CA 90015

1006 San Pedro St, Los Angeles, CA 90015

(213) 749-0103

https://us3a.com/

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About

We sell all sorts of thread and threading supplies.

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3.8
10 reviews
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Zenita D. review for 3a Thread & Supply
Zenita D. on BirdEye

5 months ago

05/14/2021, 11:13 AM
BUYER BEWARE: I placed an order for woven labels on April 7, 2021 and was told it would take 3 weeks for my shipment to arrive. It has been 5 weeks (and counting) and I still don't have my labels. Not only has my order taken twice as long as I was quoted, the customer service and communication is horrible. My emails are being ignored and every time I call I'm told that Hugh (the owner) is "working from home". There are apparently 2 owners and the other one doesn't speak good English which only adds to the frustration. He keeps telling me to email Hugh, but I have emailed Hugh for the past 3 days and have not received a response. I have requested concessions since they didn't honor their quote and was told that they can't provide a discount because labels have a very small profit margin and they wouldn't make any money....yet I'm losing money because I can't launch my business due to the label delay. My 3rd party private-labeling company has all of my inventory prepped for labeling...waiting for 3A Thread & Supply company to send them the labels. This has been by far the worst business transaction I've ever experienced. If I could give negative stars on this review I would.
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