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1711 Caroline Apartments
- Residential Leasing
- Houston, TX
About this business
Location details
1711 Caroline St, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Work in progress The apartment is not luxury as advertised. It is a work in progress. Elevators constantly broken, gates constantly broken, inconsistent office staff, cars being towed after distributed a parking pass, etc. They do try, but I wouldn’t call it luxury.
Business response:
Thank you for sharing your experience. We understand the concerns you’ve raised and appreciate your recognition that our team is working to make improvements. We remain committed to addressing community needs as they arise and creating a positive living experience for our residents.
Verified Renter Nice & Comfortable Its been a greet experience so far! Staff is always nice.
Business response:
We are thrilled to hear about your positive experience with our team and comfortability at our community, thank you for sharing!
Verified Renter Cleanliness and safetyness The building needs quite a bit of work done and cleaning. There’s an entrance where the door has been broken into and it hasn’t been fixed properly. Elevators are dirty. In that same entrance where it was broken into, there’s like either termites or something on the corner of the wall it’s chipped away at. Nice building but needs a lot of upkeep and idk if there’s security going around either.
Business response:
Thank you for your feedback! We appreciate your observations and would like to assure you that addressing these issues is of utmost priority to us. Please contact the office if we can assist further.
Verified Renter Misleading information Hard to get in contact with, the information about pricing constantly changed. Was just looking to get fees and deny people without being clear as for criteria
Business response:
Pricing can vary based on availability and lease terms, and we strive to communicate any changes as clearly as possible. We also follow standard screening criteria for all applications and are happy to explain those requirements upon request. If you’d like to discuss your experience further, please contact our office directly.
Verified Renter Best Move in Experience I was a bit late and the executive stayed after there working hour to get me moved in. Thank you for the service.
Business response:
We're thrilled to hear that your move-in experience was so positive! Our executive team is always ready to go the extra mile for our residents, even if it means staying back late. It is great to know their effort made a difference in your experience. Your satisfaction is our top priority, thank you for sharing this review with us, Yash!
Verified Renter Dave Your energy is crazy!!! I can’t wait to incorporate salsa and wine to my social calendar!
Business response:
Toya, we are thrilled you're excited and we are happy to have you as a valued resident at 1711 Caroline!
Verified Renter Declined I was rejected. Never evicted, never moved without notice but I have marginal credit score from last years divorce. Thanks
Business response:
We appreciate your honest feedback and understanding regarding our rental criteria. Despite setbacks, we are glad you had a positive experience!
Verified Renter I love being a part of this community Everyone has been amazing . Great maintenance & office team !
Verified Renter This has been the worse place I have ever lived! Zero security, my TAHOE WAS STOLEN FROM THE GARAGE after all the car break ins. They complex Air BNB the place out so random people have access to property and parking garage. Which has ZERO security cameras or officers. Litter always in the garage. No insulation of window and can hear cars driving in a rain puddle. Place is TERRIBLE
Business response:
Hello Melanie Kim, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your stay at 1711. While it is discouraging to learn of your experience with us, your feedback will help us improve. Thank you for your time. 1711 Caroline Apts
Frequently asked questions about 1711 Caroline Apartments
How is 1711 Caroline Apartments rated?
1711 Caroline Apartments has a 3.8 star rating with 399 reviews.
When is 1711 Caroline Apartments open?
1711 Caroline Apartments is closed now. It will open tomorrow at 9:00 a.m.
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