This profile has been claimed by the business owner or representative.
13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Bad return experience with Julian but Gary made up for it. When we returned to Hyundai to purchase our second vehicle, because our first experience was so good we looked for Gary Baker. Sadly, he wasn't available, but Julian was there. He asked if we needed help and we said yea. We asked to look at the trunk space of vehicles and after that that's where his help stopped. He didn't think we would be a good sales commission and close his arms totally off to helping us saying "I wouldn't make any money with you" I have never be... read more
Business response:
Jonathan, we appreciate the time it took for you to share your feedback with us. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas that need improvement. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent service from Gary Baker When we first got there, we were just looking around. Gary came and help us and answered all our questions he was very helpful and honest. It's very refreshing to see that in a salesman just genuine knowledge and honesty without trying to pressure us into a sale.
Business response:
Jonathan, thank you so much for taking the time to write this review about your experience at our dealership. At Earnhardt Hyundai North Scottsdale, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Gary was able to show you dedicated and personalized service. Do not hesitate to come back and see us if you have any further automotive needs. Mark Rushford General Manager mark.rushford@earnhardt.com
Top Notch Service! The guys in the service dept are awesome! I get in and out of there so quickly. The waiting area is comfortable and clean. Norm has been my service advisor twice, and he is always so detailed about everything. I always feel like they are going to do what's best for me.
Business response:
Thank you for sharing this great feedback with us. We feel our service department is what makes Earnhardt Hyundai North Scottsdale special. Reviews like yours help us to make sure that we are meeting the needs of our customers and we are glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment. Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent service, smooth transaction. Gary Baker was an excellent sales person. Understood exactly what we wanted for our son and the price was right. Car is in great shape and just the right size for his current driving patterns. Great experience. Thank you!!
Business response:
We appreciate the time it took for you to write this review. We love hearing about customers that have a great experience at Earnhardt Hyundai North Scottsdale and we are glad you are one of them. Gary is a valued member of our team and he focuses on the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mark Rushford General Manager mark.rushford@earnhardt.com
EXCELLENT SALES SUPPORT by Gary Baker Gary Baker was our sales associate. We dealt with Gary. He got us the right price Not too much negotiations with the manager, but when i needed to he came thru without too much hassle. Gary was persistent in finding us the right car and verifying the details of the car even after we agreed on the price. His follow up was excellent. We would have saved a little money and bought from another dealer across town if it wasn't for Gary's excellent support.
Business response:
Sandy, thank you so much for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Gary was able to help find the right vehicle for you. We would love to work with you again. Mark Rushford General Manager mark.rushford@earnhardt.com
Bill Johnson will treat you like family ! After several years of auto buying my experiebce at Earnhardt Hyundai is rated above the rest. Bill Johnson treated me like family and provided the deal I was looking for. I was so impressed I brought my daughter in for her new car. Honesty and friendlyness is all i ever received. After dealing with Bill Johnson its like joining a new family of friends. Thanks again!
Business response:
We appreciate the time it took for you to give us this feedback. We are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. At Earnhardt Hyundai North Scottsdale, we value our customers and we look forward to seeing you on your next visit. Mark Rushford General Manager mark.rushford@earnhardt.com
Drew Gabler treats you like family, even after the purchase! Drew Gabler is an excellent and personable salesperson. I saw how he took care of my husband earlier in the year when he bought a new Hyundai. When we came in to look for a car for me, Drew met us at the door every time and treated us like family. He was patient with me as I took my time deciding on what model to get. I really didn't know what I wanted beyond small SUV and somethng for blind spots. So I came in several times to look at different models. Drew never ... read more
Business response:
Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Drew was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt Hyundai North Scottsdale experience Paulo Telles was great to work with, he knows his product and was easy to deal with. Paulo was able to meet a very aggressive price for me and I highly recommend him and the Earnhardt team.
Business response:
Thank you so much for the nice review. Paolo is a key component of our team here at Earnhardt Avondale Hyundai, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Mark Rushford General Manager mark.rushford@earnhardt.com
vehicle purchase experience This was the best experience I have ever had when purchasing a vehicle. Paulo Telles knew his product and was able to answer all my questions. He went out of his way to get the extras for my vehicle that I asked for. His professional, courteous attitude made it easy for me to do business with this dealership. This was my first and last stop when I decided to buy a new vehicle.
Business response:
Thank you so much for taking the time to provide such great feedback. It’s quite an accomplishment to hear that we were able provided you the best dealer experience ever. We strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Paulo was able to show you dedicated and personalized service. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Mark Rushford... read more
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
Browse nearby in Plano, TX
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com