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13 Stripes

4.8
  • Plano, TX

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Location details

5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.87,155 reviews
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mattlisk's profile image
mattlisk 
11 years ago

Drew helped us when no one else could We had a lease with a competitor within three months of the due date and already over mileage. When we tried to visit that competitor to negotiate a new deal for the latest model, the prices they were quoting were insane, and they actually let us walk away. When we showed up to Earnhardt Hyundai on a recommendation we wanted to see a Santa Fe. The guy who met us at the door, let's just say he wasn't very creative, and was telling us they couldn't get the options we wanted on a car for at... read more

Business response:

Thank you for your great review. Glad we made it a pleasant experience for you. At Earnhardt Hyundai North Scottsdale, we pride ourselves on guest satisfaction, so we are happy to have been able to help you. We appreciate your business. Know our working relationship will continue to be successful in years to come. Mark Rushford General Manager mark.rushford@earnhardt.com 

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Jennifer 
11 years ago

AMAZING 2 days of car shopping, frustrations beyond belief, and then I found Chris. So happy that it was my final destination. Love the car, love the service! Hoping to buy another car from you soon. 

Business response:

Jennifer, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we are glad to know that you love your new purchase. We are eager to see you on your next visit. Mark Rushford General Manager mark.rushford@earnhardt.com 

zippo's profile image
zippo 
11 years ago

easy going and good value = a win I used Amex car service to find a price for the vehicle I was looking for. B i'll Johnson helped me look the vehicle over an take a test ride. The first price pkg all in seemed high so he offered advice on leasing the same car and came up with as nice monthly price. We went to the finance mgr who did all the paperwork and was efficient and friendly. We took the keys and love the car as well as the show;ping experience. Earnhardt people try to work with you and not cut crazy deals, calling in... read more

Business response:

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. Please feel free to visit us if there is anything else that we can do to help you with regards to your vehicle. Mark Rushford General Manager mark.rushford@earnhardt.com 

Katharrell's profile image
Katharrell 
11 years ago

The Best Car Buying Experience Ever!! My experience with my salesman Paulo was the best experience I have had by far when purchasing a car. The experience I had alone has encouraged me to want to remain a loyal customer of Hyundai! Thanks for the awesome experience! 

Business response:

Katharell, thank you so much for taking the time to write this fantastic review. It is wonderful to hear that your time spent with Paulo was the best experience that you have ever had. We look forward to assisting you again on your next visit. Mark Rushford General Manager mark.rushford@earnhardt.com 

Cate's profile image
Cate 
11 years ago

Short and sweet I was in a hurry, but wasn't sure what I wanted. Ibrahim asked a few key questions, and steered me in the right direction. We are very happy with our purchase! 

Business response:

Cate, we thank you for sharing your positive feedback. Glad that Ibrahim made it a pleasant experience for you. Congratulations on your new purchase. We look forward to maintaining our new relationship through future sales and service needs. Have fun driving! Mark Rushford General Manager mark.rushford@earnhardt.com 

John's profile image
John 
11 years ago

Gary Baker We dealt with Gary Baker who took care of our needs and it was a good experience. Thank you Gary. We would definitely recommend you. 

Business response:

We certainly appreciate your business, John. I will be sure to pass this along to Gary! Thank you for the recommendation! We look forward to the opportunity of welcoming you back in the future. Mark Rushford General Manager mark.rushford@earnhardt.com 

dhouk's profile image
dhouk 
11 years ago

Great customer service We (my husband and I) initially got our certificate with True Car and was assigned to Tristan. When we came in we asked for Tristan and waited for about 10 minutes before asking for him again. That's when they sent Drew over instead. Drew has a good sense of humor, if you like that you will like him. We already knew which car we wanted, so we just needed to test drive it and make sure we worked out the numbers for the trade and new car payment. As everyone knows you won't get what you want for a car wh... read more

Business response:

Thank you so much for stopping by to share your incredible experience at Earnhardt Hyundai North Scottsdale. Our team works hard to provide our guests with best customer service possible. We are happy that Drew and Norm were there to accommodate your needs and treated you with the customer service we know you deserve. We are grateful for 5-star reviews like the one you have left. Customer service isn't just a part of our job description, providing excellent customer service is a passion we all share. We look forward to the o... read more

leb2002's profile image
leb2002 
11 years ago

Love my Sonata Best car buying experience I have ever had. These guys a straight shooters. Gary helped me find "my car". Finance went very smooth and I got a payment I can live with. 

Business response:

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I am so happy to hear that Gary was able to help find a car for you. We would love to work with you again in the future. Mark Rushford General Manager mark.rushford@earnhardt.com 

Bijanrashidi's profile image
Bijanrashidi 
11 years ago

Purchasing a Hyundai Santa Fe Mr. Paulo telles and Mr. Jim Tonelli helped me find my beautiful Santa Fe. They combined the sense of proffetionalizm with a touch of humbleness and warmth. Paulo truly cleared my mind about my options and choices in order for me to find a car which I would be happy with and I truly am. I highly recommend this fine and caring gentlemen to those who are in search of a nice car. Best wishes Bijan Rashidi 

Business response:

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that Jim and Paulo helped you on your purchase. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you feel confident about your purchase with us. We look forward to seeing you again. Mark Rushford General Manager mark.rushford@earnhardt.com 

Frequently asked questions about 13 Stripes

How is 13 Stripes rated?

13 Stripes has a 4.8 star rating with 7,155 reviews. 

When is 13 Stripes open?

13 Stripes is open now. It will close at 9:00 p.m. 

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