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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great customer service Staff was friendly and gave great customer service I was recommended by my dad who always raves about the service from sales dept to service dept
Business response:
Thank you for your review and business as a customer, Carol. It is our goal to provide everyone of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent Service Service was excellent, professional, and friendly. The car was exactly as advertised and fits my needs perfectly. The dealership was clean and the staff was great.
Business response:
Thank you for taking the time to submit this awesome feedback, Mark. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent The service and professionalism was great. Very helpful with follow-up. Solved complex issues for me. This is my second purchase from Earnhardt and would recommend Bill and the Earnhardt team for anyone looking to purchase a car.
Business response:
Thank you for leaving us this great review. We are very happy to hear that Bill and the rest of the team were able to provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mark Rushford General Manager mark.rushford@earnhardt.com
No hassle leasing of new car!! Wonderful experience with all employees at dealership and made leasing a new experience, we will continue to go back when in the area.Ina and Drew were awesome to work with explaining all the ins and outs of leasing.!!!
Business response:
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Ina and Drew and we look forward to seeing you at our dealership in the future. Mark Rushford General Manager mark.rushford@earnhardt.com
New Customer Friendly staff , very easy to work with , was able to get the car i wanted in the color i wanted it was a pleasant experience
Business response:
Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Mark Rushford General Manager mark.rushford@earnhardt.com
Outstanding Dealership Love this place. As is any major purchase, stress makes them less enjoyable and leads to buyers remorse. This dealership creates an environment that makes buying, leasing, and maintaining vehicles easy and as enjoyable as possible
Business response:
Thank you for taking the time to share with us! The goal of the Earnhardt Hyundai North Scottsdale team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Mark Rushford General Manager mark.rushford@earnhardt.com
Inspection after test driving My car had some minor issues from other customers who drove the car to their house for the test driving. The driver's seat had cigarette spots and other car seats were dirty. When I found it out, I drove from home to the dealership which is 40 minutes away from my house. Hyundai changed the driver's seat and provided a car seat laminating coupon. Hyundai had excellent customer service but they should inspect their cars more carefully after customers finish their test driving.
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Mark Rushford General Manager mark.rushford@earnhardt.com
Thanks Carl and the finance team I would like to personally thank Carl Pickett from the moment I contacted Earnhardt Hyundai to present. He has been nothing but helpful as well as very knowledgeable about my new 2016 Hyundai Tuscon. He did not once harass me like most car salesmen or give me false information and I appreciate that. I drove from Ft. Bliss, Texas to Arizona and received the best car buying experience of my life. Thanks again!
Business response:
Bryant, thanks for this marvelous review and congratulations on your new 2016 Hyundai Tucson! We are so pleased that Carl was able to provide you with such exceptional service. Enjoy your new car! Mark Rushford General Manager mark.rushford@earnhardt.com
Julian/sonata purchase Julian was a great help. Asked appropriate questions and was not pushy at all. He was very thorough and polite. We are very satisfied and plan to be return customers.
Business response:
Jenn, we appreciate you taking time to leave us a great review! We are pleased to hear Julian did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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