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12 Below Auto

4.8

About this business

Location details

18635 Forest Rd, Lynchburg, VA, 24502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.864 reviews
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Tamra Cobbs's profile image
Tamra Cobbs 
recommend  Recommended
5 years ago

I just bought a Honda CR-V from Justin & BJ at 12 Below and their customer service was impeccable, nice guys, patient and understanding. If you are looking for a quality vehicle and no sales pressure come see these guys! 

Sara Madeline Mays's profile image
Sara Madeline Mays 
recommend  Recommended
5 years ago

Great customer service. We walked in as Justin was walking out leaving for the night. He helped us find 2 vehicles we liked. We came back Saturday to sign papers.He and DJ had everything ready. It was a quick process and so enjoyable. Great team to work with. Highly recommend. 

Darryl Antwain Coles's profile image
Darryl Antwain Coles 
recommend  Recommended
6 years ago

Great people to work with. Excellent customer service. Would recommend to anyone 

Sarah Fischer's profile image
Sarah Fischer 
recommend  Recommended
6 years ago

They were amazing! We had our initial visit with Justin and he was so knowledgeable and up front about everything. He was so polite and educated about what he was speaking on. He didn’t push sales on us like most car salesmen, he actually listened to what we wanted and went with what we could find. When we came back, we ended up going a different route and still Justin and Gregg were both so helpful and amazing! We ended up purchasing a 2016 Dodge Grand Caravan from them and we couldn’t be happier! 

Laura Brightwell's profile image
Laura Brightwell 
recommend  Recommended
6 years ago

Just purchased a 2013 Escape. All of the guys there were very polite and professional. The few problems that we encountered were taken care of quickly. I would highly recommend purchasing a vehicle from them. 

Ximene Norfield's profile image
Ximene Norfield 
recommend  Recommended
6 years ago

Justin was easy to talk to. Not pushy like some salesmen. Listened to what we were interested in. Definitely recommend them! 

Shaun Mayberry's profile image
Shaun Mayberry 
recommend  Recommended
6 years ago

I bought a 2017 Nissan Versa and it was hassle free and they done all the hard work for us. I loved it there 

Georgianne Walton's profile image
Georgianne Walton 
recommend  Recommended
6 years ago

Bought a Nissan Sentra. BJ and Justin were extremely nice to work with. Great experience!! 

Mike Coco's profile image
Mike Coco 
recommend  Recommended
6 years ago

My wife and I are extremely pleased with our 12 below experience. I really hate car shopping but working with these guys was low stress and painless. They are straightforward, honest, courteous, friendly, helpful and NOT pushy or aggressive. And remember, they have access to more cars than just what you see on their lot. They're part of a company with 5 lots in the Lynchburg area. They hooked us up with a vehicle from one of their other lots. Highly recommend! 

Frequently asked questions about 12 Below Auto

How is 12 Below Auto rated?

12 Below Auto has a 4.8 star rating with 64 reviews. 

When is 12 Below Auto open?

12 Below Auto is closed now. It will open at 9:00 a.m. 

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