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11964 Tramway Dr, Sharonville, OH, 45241, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Cody and Kris came to my house last Saturday morning. They got my “junk” out —-1/3 of a truck —- within 45 minutes. They were friendly and efficient. They called before they arrived to give me a “heads up.” I’ll definitely use them again and will enthusiastically recommend them to my neighbors and friends.
The price was reasonable and movers were nice and professional
All 👍🏻👍🏻👍🏻👍🏻👍🏻 up. I called to change my appointment. They were able to arrive the day I called. Arrived with excitement and got it done in 45 minutes! We’re up front with all cost. Worth every dime.
Excellent service Professional guys
staff was great, courteous and knew what they were doing.
Charged us over $350 to remove 2 Couches and didn’t bother to remove the legs before doing so and horribly scratched and gouged 4 original historic wood doors in our house. Overpriced and no regard for your home.
Business response:
Hi Jeni, we are sorry to hear about this situation. We are reviewing your concerns with our local franchise management and someone will be following up with you shortly. If you have any other questions or details to add, please feel free to email us directly at customerexperience@1800gotjunk.com Thanks, Customer Experience Team
I felt they were misleading on the phone. They told me prices start at $150 a truckload. I had 1/4 of a truckload and they tried to get $400 from me. I told them if it wasn’t $150 I wouldn’t do it. So of course they called the manager and got the price down. Very misleading. I’m sure I could have gotten what little I had for way cheaper.
Business response:
Hello Christy, we are sorry to hear about your negative experience. We are happy our team was able to provide a discount on-site to suit your budgetary needs but will be reviewing your concerns further to verify what went wrong. If you have any other questions or details to add, please feel free to email us at customerexperience@1800gotjunk.com Thanks, Customer Experience Team
Sebastian and Efrain were so incredibly helpful on 1/31! They came on time, got everything quickly, and made it super simple for me. I couldnt have asked for a better team. Would totally recommend this company to anyone who needs their services! (P.S. Those two fellas were SO awesome, they deserve a big ol bonus for how good of a job they did! :D )
Great service, very professional team. Thanks again for a fantastic and quick clean-up. 😁😁
1-800-got-junk has a 4.9 star rating with 5,946 reviews.
1-800-got-junk is closed now. It will open on Monday at 9:00 a.m.
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