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1-800-got-junk

4.9

About this business

Specialties 1-800-GOT-JUNK? is your full-service junk removal company. We offer junk removal services for your home or business including offices, retail locations, construction sites, and more. We're the junk removal company that handles the tough stuff - and we ensure that your junk gets recycled, donated, or disposed of responsibly. Got old furniture, appliances, electronics, tires, construction debris, or yard waste you need to make disappear? 1-800-GOT-JUNK? can take away almost any material we can fit in our trucks, wi... read more

Location details

11964 Tramway Dr, Sharonville, OH, 45241, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.93,660 reviews
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Pat Shafer's profile image
Pat Shafer 
7 years ago

Business response:

Hi Pat, we are sorry to hear that you felt the cost was higher than you'd hoped for. As you know, we addressed your concerns directly. Thanks for letting us be of service for you when you needed it! 

Jenny Hughes's profile image
Jenny Hughes 
7 years ago

Men were nice and did a good job. But I was told 50 cubic feet was 1/8 of the truck and $135. They said it might be as much as $200. My stuff (old tv and stand) is exactly 50 cubic feet and when the guys arrived I was told it would be $275 after being told my stuff would take up 1/4 of the truck. That is a huge difference. Ultimately, I was charged $228. I did give a small tip, after they lowered the price, because of the heavy lifting they did. At $275 there would have been no tip at all. I'm disappointed with the pricing. ... read more

Teresa Rush's profile image
Teresa Rush 
7 years ago

The new commercial with the woman laughing at the end is HORRIBLE!!!!! 

JasArriel Fields's profile image
JasArriel Fields 
7 years ago

AWESOME CUSTOMER SERVICE! THESE 2 MEN WERE VERY PROFESSIONAL AND ACCOMMODATING TO MY NEEDS! 

Greg Moore's profile image
Greg Moore 
7 years ago

Best place to get rid of almost anything and friendly 

Mike Smith's profile image
Mike Smith 
8 years ago
Hugh Moore's profile image
Hugh Moore 
8 years ago

I have used your services one other time. I went on line to book a pick up. On the website it says an estimate will be generated based upon your description at the end of the booking. I booked but there was no estimate given. I then called your 1 800 number. Your representative said that each job is different so that's why they do the estimating over the phone. My point to him was, don't suggest you will give an estimate on the web site if you don't. In my description I told you that I had a large tv. I was descriptive, on w... read more

Business response:

Hi Hugh, We apologize for your trouble and understand your frustration. Our team on-site are the best judges of what the final cost will be, and we should have communicated that when giving you a preliminary quote over the phone. We'll work on making our communication better! Thank you for the feedback! 

Steve Driscoll's profile image
Steve Driscoll 
8 years ago

I think their price points are too high. Lead guy wasn't sure of how much volume my items would take up in truck. REALLY! I told him I could take it to Rumpke myself, then he lowered the price. Professional, but look elsewhere. 

Matthew Bruder's profile image
Matthew Bruder 
8 years ago

Frequently asked questions about 1-800-got-junk

How is 1-800-got-junk rated?

1-800-got-junk has a 4.9 star rating with 3,660 reviews. 

When is 1-800-got-junk open?

1-800-got-junk is closed now. It will open tomorrow at 9:00 a.m. 

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