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ZoomCare
- Healthcare
- Portland, OR
About this business
We're creating a better way to get healthcare, with same-day, no-wait doctor visits, prescriptions filled and labs performed on-site, evening and weekend hours that fit your schedule, and instant access to your health records.
Location details
202 NW 13th Ave, Portland, OR, 97209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedExcellent staff and service.
Needs to improve customer service, billing and professional integrity.
Very nice staff. Clean environment. The providers are fantastic at assessing what is going on with you. I’ve never had a bad visit and have always been able to be seen when I need to be.
So efficient and friendly! Convenient locations fits my hectic schedule. Go online, set up an appointment and done ✅.
They don’t waste time and get you in. And out quickly. They also have some medicines and supplies on hand so there is no need to hit a pharmacy on the way home.
I made an appointment for 9 o’clock tonight and came in seven minutes late I’m deathly sick horribly sick and they made me reschedule till 10 it’s a horrible policy to turn some away that has no energy to go back home and come back again left me with no choice no flexibility
Business response:
Ouch, that hurts. Once you are registered as insured for a specific visit and we confirm your coverage, we are not able to back up and register you as uninsured. Our self-pay costs are low because we are NOT about greed. Increasing access to healthcare and reducing costs is our mission.
Easy to get an appointment but the doctor seemed rushed. I needed X-rays and a numbing injection for my shoulder but she didn't have time to do the injection because visits are only 15 mins long. She asked me to come back later in the day for the injection but I had another appointment to go to. So I left without getting the treatment that I needed.
Business response:
Hi Lani, it's rare that our 15 minute visit is too short for diagnosis and treatment (or referrals for further testing or to see a ZOOM+Care Specialist), but it can happen. We hope you can find the time to come back. Many people find that two visits to Zoom still end up being faster and easier than going to a traditional doctor's office. If you do come back, all of our doctors are connected. You won't have to start over or repeat yourself -- your new visit will begin right where the previous one ended. Should you decide to g... read more
Frequently asked questions about ZoomCare
How is ZoomCare rated?
ZoomCare has a 4.7 star rating with 1,134 reviews.
When is ZoomCare open?
ZoomCare is closed now. It will open at 9:00 a.m.
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