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Zoom Auto Group
- Used Car Dealers
- Parsippany, NJ
About this business
Location details
3519 US-46, Parsippany, NJ, 07054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I contacted the dealer Sept 27. I was contacted on the 28th by Jazmine by email.They wanted to now when i would like to view the car. I live a long distance away and in addition there are no photos of the car.I called and said i needed to see photos of the car so i can see its condition before i drive all the way out to NJ.She said she would take care of it.This was 2 weeks ago and still no photos .If they cant even handle a simple request of taking some photos then what kind of service can i expect if i have trouble with th... read more
Business response:
Sorry Joseph. You never got the photos because the car was at a mechanic getting inspected and then was returned back to the seller because it did not meet our condition criteria. Curious how many stars you would have left if Jazmin was not very professional and seemed sincere.
Very responsive very professional did not purchase anything
Business response:
Thank you for the nice review
I did not end up getting my car from Zoom, but I was contacted immediately so it was still a great experience. Thanks.
Business response:
Thank you for taking the time to write something positive. Hope your car buying experience was pleasant and your new car serves you well!!!
they offer a price of $15,995 and after they ad the photos they increase the price to $17,995 it was the same vin# I can not trust this dealer...
Business response:
The price was listed in error. We corrected it. You called, asked why the price went up and we explained there was a mistake. You asked if we can sell for lower price and we said no because that price was supposed to be for a different car. You said ok. Don't know at what point we lost your trust, but appreciate you reaching out to us.
Bad dealer, they have no car, but they said they have it. Waiting of time. Zero Star!!
Business response:
Hello, I believe there was a misunderstanding in that we told you that the vehicle is at our storage lot. The lot is a few minutes away but if you were OK with waiting we would bring it. I'm sorry for the misunderstanding. Anyone reading this that is interested in seeing a car we have for sale, please call us in advance to confirm availability and schedule an appointment to make sure the car is here when you arrive.
Highly recommend!
Business response:
Thank you very much. Hope you love the new ride!!
They responded quickly and were ready to do business ASAP
Business response:
That's how we roll ;)
Horibble people. I was ready to purchase the car, but when they saw I'm smart and I won't be paying crazy fee's and after talking for two minutes they just didn't care at all. They did not even come with me to the car.
Business response:
I'm sorry you had a bad experience, but you offered us thousands less than our asking price.
Frequently asked questions about Zoom Auto Group
How is Zoom Auto Group rated?
Zoom Auto Group has a 4.3 star rating with 433 reviews.
When is Zoom Auto Group open?
Zoom Auto Group is closed now. It will open tomorrow at 10:00 a.m.
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