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Zingerman's Roadhouse
- American
- Ann Arbor, MI
About this business
Location details
2501 Jackson Ave, Ann Arbor, MI, 48103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lunch cost $41 for cheeseburger and fries and a mac and cheese bowl. Asked for burger well done with ketchup and it was served raw with soggy bun and no ketchup. Went back up to ask for ketchup and waited 10 minutes while my food got cold. Horrible service wont be back.
Business response:
Hi Jamie! Thank you so much for your feedback. We are so sorry that you had a disappointing experience with us. Would you mind emailing us at roadhouse@zingermans.com so that we can talk about how we can make this right for you? Thank you!
RecommendedAlways awesome food. Never disappointed.
Recommendedeverything about this place is amazing. Fried chicken, collard greens, grits, mac and cheese, ribs, an amazing fresh salad, and butterscotch pudding. everything hit the spot for being the best comfort food. we flew in from Boston to eat here and it was absolutely worth the trip!
RecommendedFantastic! Great food and service. They always make us feel like part of the family ❤️❤️
Business response:
Thank you Tracy! Happy birthday!! 🎁🎈🎉
RecommendedIt was great! Staff wearing masks! Sanitizing talbe and chairs! Food was perfect! Server was Nancy. So accommodating! Sat outside. Very comfortable!
Recommendedfelt so safe!! Temps checked at door , as usual food was superb!!
Business response:
Thank you, Christy, we love that you felt safe and enjoyed your experience with us! 🥰
Time limit was given to eat and the hostess was wearing a Black Lives Matter face mask. I feel if your serving the general public be respectful to everyone stay neutral. Mashed potatoes had to be sent back due to it being cold.
We were visiting from OH and we were treated like outsiders. We were given a time limit for dining to start off the experience. There were 3 of us in our party and we all started off with a Long Island Iced Tea to drink. Two of us sent them back. They were $13 a piece and they were probably the worst ones we ever had. We ordered the mac and cheese, mac & cheese with chicken, and the country fried steak dinner. The portions weren't huge but they were satisfactory. The country fried steak was flavorless without the gravy and I... read more
Business response:
Hi Lisa! This sounds like a very frustrating experience on many levels, and we are so sorry we let you down! We'd love to hear more about how we can make it right for you. Can you email us at roadhouse@zingermans.com at your convenience? Thank you for much for your feedback!
RecommendedVisiting Ann Arbor and has brunch here. It was delicious!
Business response:
Thank you for visiting with us while you were here, Alisa! So happy you enjoyed your experience!
Frequently asked questions about Zingerman's Roadhouse
How is Zingerman's Roadhouse rated?
Zingerman's Roadhouse has a 4.4 star rating with 6,316 reviews.
When is Zingerman's Roadhouse open?
Zingerman's Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
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