Zenith Properties NW, LLC

Rami M 

on BBB

5 months ago

Be careful of this company!!!! They use a lot of very fishy tactics to do the bare minimum and less then that while renting from them, and after you move out theyll go above and beyond to keep your deposit money. We had lots of issues with them during the time renting from them - a lot!!!! - and its honestly been a complete nightmare and nothing similar to all the other landlord I ever had. And they stilll didnt give me back any money deposit yet , despite leaving the house in too conditions. 

Corey M 

on BBB

a year ago

Im writing this review to caution anyone considering renting from Zenith Properties. After you go through the application process and get approved, they require you to pay all deposits, the first months rent, and fees before they provide the lease agreement for you to sign. Based on reviews on Better Business Bureau and Yelp, which mention violations of tenant rights and unjustly retaining deposits, we felt it was risky to commit financially without seeing the lease agreement first. We informed our leasing process director t... read more

April V 

on BBB

a year ago

We moved into what we thought was a well maintained home in ******. The home with filthy inside and out and the house smelled of wet do, windows leaked., pond out by the front lawn was full of green algae, back fence is so rotted that boards kept falling off, backyard was full of weeds and floods during heavy rain because of lack of drainage, Kitchen sink disposal smelled mold and severe water damage under the kitchen sink, tile backsplash in kitchen has a huge gap from sheetrock to tile, hole in wall in the garage. The enti... read more

Stefan H 

on BBB

2 years ago

December 2022, Clark County experienced a windstorm with wind gusts of up to 55 mph. As a result, the double gate on the side of our rental was blown down.I submitted a maintenance request through Zenith's online portal. I was contacted by Zenith shortly thereafter and asked to be present on January the 9th for their maintenance person to inspect the damage. I reached out to Zenith to ask about this. I was told they would "look into it." I left town for a few weeks to attend to other matters. When I returned, the gate was st... read more

Carol D 

on BBB

3 years ago

We went out to look at a property. It wasn't available anymore. ***** bothered to tell us before we drove out. The agent happily let us know, when we got there. 

Thmeka C 

on BBB

3 years ago

I was emailed saying I can view a property on the 20th and move in on the 26th. I reached back out to them to figure out what time on the 20th and didnt here back from them so after 3 days went by I called them today to ask about the time and was told they were working on it and will give me a call back. A few hours later I was emailed saying that they moved my move in date to November 4th and will let me know when the place will be ready to view. I already gave my notice to move and have to be out by the 31st. My movers are... read more

Amanda M. 

on BBB

3 years ago

Awful experience. When we first moved in they said it was ready but the fridge was missing parts and the electricity in the living room did not work. It took them 3 weeks to fix this issues and we had to remind them. They barely respond to calls. I had called them 3 times and emailed about issues and nothing. But they did find time to text me, but when I asked why I wasn't getting answers, nothing again. Their service and workers are very slow and when I had serious issues they added emojis to make it look like they care but... read more

Stephen B 

on BBB

3 years ago

We signed a contract with this company in February 2021. In March I noticed a new fee of $350 for "Document Retention". I notified the Property Manager that this fee was not on the original contract that we signed. She informed me that we were notified in December 2021 about the new fees and that we had 30 days to notify them about the changes otherwise the fees would come into affect. I stated that we had not received noticed. She stated that we were mailed notice. I informed the company that i was terminating the contract ... read more

Gennelyn L 

on BBB

4 years ago

DO NOT RENT FROM THIS MANAGEMENT COMPANY! Im telling you there the most ripped off management company we ever had!!! I asked them if we need to hire a professional house cleaner for the duplex when we moved out but they said THEY DONT REQUIRE IT, that’s why we TRIED our very best to clean it and fixed and filled the hole we had for frames(not much). But when its time for them to give us the security deposit they took 400$ just CLEANING of SUPER CLEAN DUPLEX! And for filling a hole and repaint the scratches of the laundry doo... read more