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Zeato Property Management
- Property Management
- Littleton, CO
About this business
Homeowners and Property Owners Association Management including Community, Financial, Property, and Compliance tasks.
Location details
1745 Shea Center Dr, Littleton, CO, 80129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | 9:00 a.m. to 2:00 p.m. | |
| Thu | 9:00 a.m. to 2:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Zeato/Tiffani ******was a terrible experience for our HOA. When we would have a meeting with a list of things we would need, I.E. a vendor to come out and fix something like a leaking gutter or a broken gate etc., we would never hear back from her and nothing got fixed. The board would wait 2 weeks and then send an email with the list of needs that were discussed at the previous meeting. Only then would she email back with a responses of "I was finally able to get a hold of them yesterday" or "I'm working on that." We had to... read more
This is a long overdue note to tell you what a fine job Zeato has done for our HOA. As you may recall I was the President of our association when we came to Zeato. We had been through several years of significant problems with a management company that was of little help. Zeato very quickly guided us through our troubles and stabilized our organization. The Company is knowledgeable, prompt and quite pleasant to work with. We only wish we’d found you much sooner. Thanks for a job well done.
I've worked with more than one Association Management company. Zeato is professional, thoughtful, and effective.
Business response:
Thank you. We look forward to continuing to meet and exceed expectations.
I deal with a lot of Management Companies and i've got to say this has got to be the worst! They continue to try and charge me a collection fee and delinquent fee for their error. I have explained everything in detail via email and they still won't credit those charges but insist on sending me threatening letters each month. I reached out to them 2 months before any dues were due giving them all my information so I could be sure to not miss a payment and to pre-schedule all upcoming payments through my bank. They never respo... read more
Business response:
Late fees are set by the Association not the management company. If the owner has an issue with the Association, they need to address the late fee policy with the Association. We have forwarded this correspondence to the Board of Directors who sets and manages the waiver of fees and policies as dictated by the Association's governing documents. The next Board meeting was scheduled for today and cancelled to be rescheduled due to inclement weather. As soon as the new date is set, the updated Board Meeting will be updated on t... read more
Zeato has been the absolute worst to deal with! My grandmother passed away in November 2017 and was never late paying her HOA dues - she was current until the day she died. It was nearly impossible to get a response from Zeato when notifying them of her passing - when I finally did, the account was passed due and I refused to pay their collection, delinquent, and late interest charges given the circumstances. Also, there are no liquid assets in the estate so I am under no obligation to pay anything until we sell the property... read more
Business response:
Dear Kelly, We are sorry for your loss. Our office values and protects our client's personal information, including information of an estate. If our account representatives did not respond to your inquiry, it would be due to the fact that you are not the owner of record. In the HOA industry, when an account is delinquent, the Association, through it’s management company, must follow the collection process outlined in the Association's governing documents which includes a series of notices and the account being sent to the As... read more
Frequently asked questions about Zeato Property Management
How is Zeato Property Management rated?
Zeato Property Management has a 3.2 star rating with 18 reviews.
When is Zeato Property Management open?
Zeato Property Management is open now. It will close at 2:00 p.m.
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