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Zaxby's

3.6

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

7035 Concourse Pkwy, Douglasville, GA, 30134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,318 reviews
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Devin Drake's profile image
Devin Drake 
8 years ago

Poor customer service....laziness. ordered a salad for dine in & they came in the plastic 'to go' bowls. Then I get some lame BS about them not having any bowls washed... If that were the case, why did the salad after mine come out on a dine in bowl? 

Business response:

Devin Drake, it sounds like we let you down. Would you like to share some contact information with us via direct message so we can someone from our local team reach out? 

Chante Morant's profile image
Chante Morant 
8 years ago

Unprofessional people! Forgot my child's food, and then we home, no silverware, no straws, my youngest grill cheese was not a grill cheese due to the fact the cheese was not "melted"! I will not be going to this location anymore �������� 

Zanderland Amalia Contrerasdiaz's profile image
Zanderland Amalia Contrerasdiaz 
8 years ago
Melissa Brown Caffee's profile image
Melissa Brown Caffee 
8 years ago

My daughter played ball all day yesterday & we got to our hotel late last night which happens to be 300 feet from the Zaxbys. I go get food & our fries were burnt crispy & black and my boneless wings with hot honey mustard had 0 sauce on them. Not even a little sauce, but 0! Don't waste your time folks! 

Christine Lowe's profile image
Christine Lowe 
8 years ago

How could you guys be out of chicken tenders? Lol. 

Business response:

Thanks for sharing your experience with us, Christine. We'd like to get you in touch with the right people. Can you please contact 866-8-ZAXBYS or http://bit.ly/1xhoJOH? 

Moniko Langley's profile image
Moniko Langley 
9 years ago
Melissa Chappelle's profile image
Melissa Chappelle 
10 years ago

If I could give no stars I would. 30 mins in line at the drive thru for 2 meals is bs. Never coming back 

Savana Fuller's profile image
Savana Fuller 
10 years ago

Always clean, excellent customer service, and great food that is always fresh. 

Kaylee Anne Patterson's profile image
Kaylee Anne Patterson 
10 years ago

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.6 star rating with 1,318 reviews. 

When is Zaxby's open?

Zaxby's is open now. It will close at 6:00 p.m.  

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