Zaxby's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Zaxby's

3.7

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

3206 Ordway Dr NW, Roanoke, VA, 24017, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.71,132 reviews
Select a rating
Steven Buck Boswell's profile image
Steven Buck Boswell 
9 years ago

Literally the worst location ever.... so incompetent. Do not go to this location unless they have a change in management. 

Frank Church's profile image
Frank Church 
9 years ago

Myself and my girlfriend visited this Zaxbys tonight and purchased two of the celebration meals which plainly state a on the sign includes four chicken tenders. The woman taking our order informed us it came with three, then when we told her she was wrong she said oh it comes with five. After showing her the sign and her realizing she had no clue, she had to ask another employee where the button on the register was for the special. Once we were finally rang up and paid for our meal she told us an incorrect amount of sauce we... read more

Brad Cox's profile image
Brad Cox 
9 years ago

Heard about their awful treatment of employees! They also need to learn how to treat their customers. I waited for 45 minutes for a chicken sandwich. Today Sept 1st. 1 chicken sandwich! They said they were backed up today for lunch. I said thats fine. The girl said 10- 15 minutes. They even offered to walk it out to my motorcycle. I said great. Waited. Hopped on my motorcycle, which was parked at the door, and started watching a video on Youtube. 20 minutes went by. I went in to ask about my sandwich and tell them I was goin... read more

Cathy Stanley's profile image
Cathy Stanley 
9 years ago

The management at this establishment needs to learn how to treat their employees with respect. I will no longer be a customer! 

Erik Hough's profile image
Erik Hough 
9 years ago
George F Wright's profile image
George F Wright 
10 years ago

I trekked out in the snow today with my son when we noticed signs of life in Zaxby's so we made our way up there through the drifts of snow to the door. One lone employee in there taking orders, cooking the food and taking care of everything by himself. He was working his tail off, the food was great and I was very impressed with that guy. Thumbs up! 

Kim Christian's profile image
Kim Christian 
10 years ago
Katie Torres's profile image
Katie Torres 
10 years ago
Dave Snead's profile image
Dave Snead 
10 years ago

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.7 star rating with 1,132 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com