Zaxby's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Zaxby's

4.0

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

2335 Market Pl Dr, Maryville, TN, 37801, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0986 reviews
Select a rating
Teresa Taylor Senu's profile image
Teresa Taylor Senu 
7 years ago

Wish I could Post the picture of the fried mushrooms I received at the drive thru. It was a scant serving. To ask anyone to pay $4.29 is just a rip off. Never again. 

Business response:

Hey Teresa, Sorry for the delayed response and for your displeasure on your last visit. If you would personally message me with your number I will give you a call back and discuss the issue further. We appreciate your patronage and I look forward to speaking with you. 

Dotti Taylor's profile image
Dotti Taylor 
7 years ago
Cissy Long-Sneed's profile image
Cissy Long-Sneed 
7 years ago

I usually love it but they were out of bacon and barely put any buffalo sauce on my chicken in my salad. 

Business response:

Hey Cissy, Sorry for the delayed response but I would like to extend an opportunity for you to message me with your contact info so we can further discuss your last visit. Thanks for being valued guest at Zaxby's 

Cheryl Adkins Taylor's profile image
Cheryl Adkins Taylor 
8 years ago

Went to the one by the new Walmart. Again. Excellent customer service!! Delicious food. Will definitely go back. Again. 

Business response:

Thanks Cheryl, Your satisfaction is our number 1 priority. We will see you soon! 

Christopher Miller's profile image
Christopher Miller 
8 years ago
Courtney Marie Tinnel's profile image
Courtney Marie Tinnel 
8 years ago

I use to work here years ago so I know the employees get trained well and customer satisfaction is top priority for his zaxbys ! I would rate a five bc I order my salad a bit unusual and this zaxbys is the only one to ever get it correct , but yesterday when I ordered my family's food they wedged my salad between two warm meals in the bag and my salad was warm and lettuce was yuck ..:/ accidents happen .. so next time bag salads separate;) 

Vina Nedbal's profile image
Vina Nedbal 
8 years ago

People are rude here. Sierra in the drive through, try to be a little nicer to people instead of saying "I'm waiting" when people dont order fast enough for you. 

Laura Brooks Burke's profile image
Laura Brooks Burke 
9 years ago

So tired of NOT getting what we ordered and paid for. 

Denise Russell's profile image
Denise Russell 
9 years ago

I love Zaxbys it's really good food. The people there are really nice and the food always comes out hot and ready. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 4 star rating with 986 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com