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10250 Santa Monica Blvd, Los Angeles, CA, 90067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
I purchased these pants from this store on April 22. I only wore them once, and about two months later, I washed them for the first time. After just one wash, the pants turned into the color you can see now—the original black color faded and turned reddish. On August 25, I went to the store and asked to exchange the pants for the same item. The employee there told me that I needed to contact customer service and open a case, which I did. After that, customer service called me back and told me that the store manager had full ... read more
I rarely make reviews, but I had the most terrible customer service experience at this store. I don’t blame the workers there because I’m sure they hate their jobs, but it was almost comical at how rude and unhelpful the folks were at this location.
I love this Zara location! It always had the best things, and honestly the employees are great at doing thier job. Many instances where i’m just in line overheating customers complain and give a hard time is just so frustrating for me because the workers don’t deserve that. Many inconsiderate and arrogate people say the worst and makeup the WORST scenarios because they don’t get thier way. But for the most part if you’re open minded and actually think with your brain, it’s totally normal for them to not be able to just fix s... read more
There is a reason why this Zara has low and negative reviews. Bad experience, employees are not respectful, go to another location and leave with a positive experience at any other Zara.
ZARA has a 3.6 star rating with 462 reviews.
ZARA is closed now. It will open at 10:00 a.m.
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