This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Zales Outlet
- Jewelry
- Otsego, MN
About this business
Location details
6415 Labeaux Ave NE, Ste C50, Otsego, MN, 55301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
RecommendedEmployees were very helpful and attentive to our needs.
RecommendedGreat employees who are friendly and welcoming. A great experience especially during this difficult time.
Don’t buy from Zales. I had my ring 2 months and the diamond fell off. Then I had to wait two months for them to realize that they need to replace the whole set, to end up waiting another month after that to actually receive my ring. Go to Jared or literally anywhere else. I’ve had such a bad experience here.
Don’t buy from Zales. I had my ring 2 months and the diamond fell off. Then I had to wait two months for them to realize that they need to replace the whole set, to end up waiting another month after that to actually receive my ring. Go to Jared or literally anywhere else. I’ve had such a bad experience here.
The lady at the counter didn’t seem to care if I got my ring cleaned for the warranty or not. I went in told them I needed to get it cleaned she brought it back and said I was done. I was like don’t I need to put it through for the warranty. Then she asked for the paperwork. Last time I was there in October 2019 I was told I didn’t need the paperwork because it was in the system now. I bought my ring at an Indiana location so she couldn’t find my diamond bond number to put the warranty through. They told me call back with th... read more
I made an appointment for a ring cleaning and repair and upon showing up for it I was helped by a gentleman who informed me the “protection plan” doesn’t cover diamonds (they said it was full protection at time of purchase). I then ask to refund the protection plan then since it doesn’t serve a purpose and he asked his manager and she refused since the sale was “too long ago.” (The sale was 8 months ago and they have been closed for Over 3 months because of Covid). I have been calling weekly since February about my cleaning ... read more
RecommendedYes, I called and spoke with Shawn I told her what I wanted she held it for me. She was so sweet and helpful! Thank you Shawn!!!! You made this girl very happy!
My Son and daughter in law Went into Hammond Zales today (July 12 at around 5pm)The older lady immediately yelled to my daughter in law (does he have a mask in the car he can’t come in without a mask he’s gona have to get out) my son was standing right beside his wife she could’ve asked him personally. But that’s not quite the point. To yell at them rudely right when they walked in the door about his mask that he completely forgot in the car because he’s usually adamant about wearing it was so uncalled for. She does not have... read more
Frequently asked questions about Zales Outlet
How is Zales Outlet rated?
Zales Outlet has a 1.7 star rating with 24 reviews.
When is Zales Outlet open?
Zales Outlet is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com