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Zales

4.6

About this business

Location details

385 Southbridge St, Auburn, MA 01501, Auburn, MA, 01501, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.668 reviews
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Savannah Young's profile image
Savannah Young 
4 days ago

My boyfriend and I went into Zales for the first time to start looking at rings, and we honestly didn’t know much about what we were looking at or where to even begin. Darby was amazing and made the whole experience feel really comfortable and exciting instead of overwhelming. They were very interactive with us throughout the process and took the time to explain what we were actually looking at instead of assuming we already knew. Darby walked us through different styles, settings, and details in a way that made everything m... read more

Danny Williams's profile image
Danny Williams 
a week ago

Michael was very nice and super knowledgeable about everything we needed to know. Great experience! 

Tatiana's profile image
Tatiana 
a month ago

I’m not the type to leave a review but Elizabeth absolutely deserved one ! She was amazing from the moment we walked in and was patient and knowledgeable about different rings I was looking at. She gave me all the information I needed in order to find the perfect one for me! 

Julia Wright's profile image
Julia Wright 
2 months ago

Michael was AMAZING!!! We walked in just to browse and he immediately asked if we had any questions. He sat down and explained the entire process and let us try on as many rings as we wanted. He gave is professional opinion on carat size which we really appreciated. He explained the difference between natural and lab diamond. He also walked us through the custom making process. We fwlt really comfortable with him and he made looking at rings really fun and easy. Couldn’t recommend him enough! 

Ian s's profile image
Ian s 
2 months ago

Went in to have a second opinion on the placement of a diamond on a ring I had just purchased from another jeweler. Michael not only gave me an honest second opinion but examined my ring under the scope to verify the GIA number as well as check for any inclusions or fluorescence on the diamond to make sure it matched what the GIA certificate said. Michael was phenomenal to talk to and was able to teach me a few things as well as quell my nerves over my purchase. I cannot recommend having him be your diamond specialist enough... read more

Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.6 star rating with 68 reviews. 

When is Zales open?

Zales is closed now. It will open at 11:00 a.m. 

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