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149 Christiana Mall Road Ste. 1275, Newark, DE 19702, Newark, DE, 19702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Story is too long to tell. But Ronnie for BEST/ TOP TIER customer service. She was handling us and 3 other customers, she did it with grace, excellence and calm spirit. We appreciate effort and support for helping choose a ring for mom.
Sales Clerk Lisa is the absolute best in customer service, professionalism and courtesy. She is a great human template of what all employees in sales should administer
Kudos to Candice Cook. I came in a few weeks into the month after my scheduled inspection with a missing diamond from my ring. I just knew my warranty would cover it. Nope! Had to come in any day in the scheduled month or the warranty is technically void for that repair! Ugh - I was pissed, but not rude - no one reads the fine print and quite honestly, not once in all my 30+ years of buying jewelry, was I ever told this. She also shared that once paid for the warranty resets for the new every six month inspection schedule. C... read more
Staff is always helpful and friendly
She was amazing. Will look for her again next time.
Zales has a 4.7 star rating with 284 reviews.
Zales is open now. It will close at 8:00 p.m.
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