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360 Marketplace Mile Suite 105, Plainfield, IN 46168, Plainfield, IN, 46168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Went into the store today with the intention to purchase a new necklace. Wasn’t greeted…one young lady ignored me… I asked for assistance and an older woman came around… after trying to pass me off on the young lady who ignored me in the first place the older woman comes around and grabs a row of necklaces ( didn’t ask me which ones I was interested in ) and after I said I wanted a smaller more dainty one she makes a comment about the price of gold and maybe I should look at a silver one…. After I said thank you I am no long... read more
Darleen is the main reason we will continue to come back to this Zales, she is very funny and extremely personable, it doesn’t feel like she is just trying to sell you something.
We have been to the Zales location in Plainfield many times and always get great customer service. This last time in particular, I was very impressed with Savannah. We had some issues with a e-gift card I had received and accidentally deleted and could not recover. I had tried the online customer service and was not having any luck by myself. We went into the store and Savannah was extremely helpful in contacting to customer service and getting us a new card issued then helping me order a beautiful ring online to be delivere... read more
This purchase was amazing it was so easy they gave me everything that I was looking for (Alana you showed out girl) Thank you so much I would definitely recommend them
We went in to look at engagement rings and had the best experience! We were greeted as soon as we walked through the door. We worked with Savannah and she was not only attentive to what I wanted and my price range but knowledgeable in the selection they had and what they offered. There was no pressure to buy which was amazing. She genuinely wanted me to be happy and get what I wanted. We left without buying but came back the following day because after trying on what felt like 100 rings at other jewelers nothing compared to ... read more
Zales has a 4.7 star rating with 313 reviews.
Zales is closed now. It will open tomorrow at 11:00 a.m.
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