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Zales

4.4

About this business

Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. 

Location details

7600 Kingston Pike Ste. 1158 A, Knoxville, TN, 37919, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue12:00 p.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.4270 reviews
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Amber Rowe's profile image
Amber Rowe 
on Google
a week ago

I’ve always had a great experience with them! Everyone has always been kind and helpful. 

Daniel Cohen's profile image
Daniel Cohen 
on Google
a week ago

It’s been a while since I’ve shopped at Zales, especially after changing accounts. I needed help with a purchase, warranty, appraisals, and tracking down one of my jewelry pieces. She took her time, answered all of my questions, and made sure I was completely satisfied every step of the way. What truly impressed me was her dedication. She followed up and was able to locate my wedding band purchase from over 15 years ago! Her professionalism is unmatched and far exceeds what I’ve experienced at other jewelry stores. Thank you... read more

James's profile image
James 
on Google
a week ago

Liza and Simina have made us feel like family every time we come into the store. From remembering my family's names to asking about how our daughter is doing, they have made these sales feel like a warm, rich, and engaging experience. 

Cindy Manis's profile image
Cindy Manis 
on Google
a week ago
jayla ricketts's profile image
jayla ricketts 
on Google
a week ago

Liza was amazing and made sure to help me get exactly what I wanted! She had great customer service skills and was so patient. Would recommend her to any of my friends! 

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Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.4 star rating with 270 reviews. 

When is Zales open?

Zales is open now. It will close at 7:00 p.m.  

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