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Zales

4.6

About this business

America's diamond store since 1924 - for the best fine jewelry selection of rings, necklaces, earrings, bracelets, and watches. 

Location details

1720 Old Fort Parkway, Murfreesboro, TN, 37129, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.6201 reviews
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Jamie Knox-Nalvarte's profile image
Jamie Knox-Nalvarte 
recommend  Recommended
5 years ago

I want to give a 5 star ⭐️ to Zales Jewelry. I bent my wedding ring yesterday cleaning . When I went there today to see about getting it fixed they gave me a brand new set free of charge!! Thank you!!! 

Jason Gerlach's profile image
Jason Gerlach 
5 years ago

I wasn't there, but Google says I was. 

Teheiria Wood Gaines's profile image
Teheiria Wood Gaines 
recommend  Recommended
5 years ago

The Murfreesboro store has the best customer service I have ever experienced. Joel and his team are so lovely and knowledgeable about everything they offer! I wouldn’t shop anywhere else. 

Mandy Curl's profile image
Mandy Curl 
7 years ago
Deanna McCord's profile image
Deanna McCord 
7 years ago

I had a bad customer service experience on Tuesday of this week. I had sent a message about it and let me say the immediate response was outstanding and so refreshing to know how they care about their customers. Denise (the store manager) and Meredith (I believe area manager) went above and beyond anything I had asked for or expected. Ladies - you have earned a patron for life. Thank you for all you did and do!! — at Zales (Murfreesboro, TN). 

Tish Barnes's profile image
Tish Barnes 
8 years ago
LaTasha O'Neal's profile image
LaTasha O'Neal 
9 years ago

I love Zales! Been shopping with them since i was a kid! My grandparents introduced me to Zales. Never any problens or complaints, here! I am still a loyal customer to this day! 

Kristen Caldwell's profile image
Kristen Caldwell 
9 years ago

Although my ring is beautiful i would never recommend anyone to go to zales. I had my ring for 2 months and a diamond fell out, they have had my ring since February 27 and we have yet gotten it back. I called the repair center on Mar 26 and they stated it was completed and would be sent off on April 3 so we call zales today in Murfreesboro to see of they have gotten it and they haven't so I called the repair center today and they stated it has not be completed and may be done in a week. I have never been so pissed! Never wil... read more

Kevin Martin's profile image
Kevin Martin 
11 years ago

Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.6 star rating with 201 reviews. 

When is Zales open?

Zales is closed now. It will open tomorrow at 10:00 a.m. 

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