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Your Town Insurance
- Insurance
- Hazlet, NJ
About this business
Location details
3400 NJ-35, Ste 6, Hazlet, NJ, 07730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In December 2022 we changed insurance brokers due to the lack of response from Susan. We were due a refund from our car insurance policy because it was a pay upfront policy. It is now April 2024 and because of my nagging and hassling Susan, I finally received my 400+ dollar plus refund . If you are looking for Customer Service , this is certainly not the company to go with as you will get little Response and very few callbacks.
I am extremely disappointed in the lack of care given to someone trying to ensure their vehicle is insured. I have tried to change my address since February. I spoke with Susan multiple times and had the request in email, but it is now July and it was never changed. Then I leased a new vehicle two weeks ago, immediately sent over the information she requested, but she never handled my policy. Multiple emails sent with no reply, and calls were made with no resolution. I finally had to contact Nationwide directly to get my pol... read more
Worst company I have ever dealt with. She never calls back and let my insurance lapse. I actually reported her to the insurance company that gave me her name.
This lady is a con artist..please stay far away !!! They never answer calls!!
Frequently asked questions about Your Town Insurance
How is Your Town Insurance rated?
Your Town Insurance has a 1.5 star rating with 8 reviews.
When is Your Town Insurance open?
Your Town Insurance is closed now. It will open on Monday at 9:00 a.m.
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