Your Personal Vault - Detroit, MI

Doreen Butler 

on Google

5 months ago

Very unprofessional manger look like he come from no manger skills don’t know how to talk to customer smells bad look like you putting your stuff in the basement cut people locks off without telling you if you have a storage there GET OUT……… 

Ky Mays 

on Google

6 months ago

My grandmother called to make a payment toward her storage & the front desk associate (I think his name is Chris) COMPLETELY went off on her for no reason. At first he hung up on her, then he became very very rude & disrespectful to her, even though my grandmother had been there for 20+ years. We have never experienced this type of disrespect from them, ever. She had to call a customer service line to just give them the payment to her storage room. 

Tamika Shirlee 

on Google

8 months ago

I have been calling both locations from morning to late afternoon since June 28 till today no answer and I went up there no access to my items and I always pay directly with someone the place looks abandoned and no one is available, I have left a message with no call back and there is no note on the door, my things are in storage and there is no one to service the customer and no email or messages to explain this unprofessional business 

Chris McCord 

on Google

a year ago

Very good experience. Nice and considerate, worker. Clean and good vibes. Good work environment. 

Cynthia Butler 

on Google

a year ago

This was my moving out day, Oct. 4th, after 5 years. The staff was helpful and efficient. The cost has gone up a little, but still a good deal for the location and my storage needs. I would definitely use this Franklin St. location again.