Yorkson Terra Nova Medical Centre (No Walk-Ins)

Shiela Dignadice 

on Google

4 weeks ago

Its been a year i struggle with my phone appt. I set my appt..but everytime the np call its out of the time i set and im working and cant able to answer the call..now i set 1 to 2pm and waited till 1:50 and she just ring my phone and hang up.. Its a very important call for me coz im under worksafe claim. I dont know how this will work up if they always tell.me it depends on the clinic schedule what about my schedule that i set ? Im really so disappointed with how they handle the phone appt 

Arsh Preet 

on Google

a month ago

Nurse Practitioner Neeru Sood has been an amazing healthcare provider for our family. She is compassionate, knowledgeable, and truly goes above and beyond for her patients. When my son was very sick, she acted quickly, used all available resources, and helped us get the care he needed, including an appointment with a pediatrician. Her empathy, dedication, and genuine concern made a stressful time much easier for our family. We are also very grateful for the kindness and support of receptionist Ridhi who is always welcoming a... read more

fang liu 

on Google

4 months ago

This clinic just hang up phone call when they can't do a prescription refill. In the past all my prescription is 1 year, after switching to this family doctor, he gives me 6 months only. I have no idea why he only gives me 6 month. The pharmacy has already sent the refill request to the office but the office claim they never receive anything. I have no way to get my medicine and I am dying and this office hang off the phone. You can imagine how you feel in this situation. The office said next time need to have 1 week notice.... read more

Loryne Grande 

on Google

4 months ago

So Yorkson Medical Clinic has a policy that says: "Please be advised that our clinic requires a minimum of 24 hours' notice to cancel or reschedule an appointment. Failure to provide adequate notice or missing an appointment will incur a fee of $75." Does this policy work the other way around also? I had a phone call appointment yesterday at 3:15pm with Dr. Alam and I confirmed it, but never got a call from the doctor. I phoned the office 45min after my appointment and they said he was working from home and had 2 patients in... read more