Yorhom Medical Essentials

Maria Kennedy 

on Google

11 months ago

Absolute worst customer service and they should be required to have customer service sensitivity training for dealing with clients who require life sustaining medical equipment to learn not threaten the removal of life sustaining equipment the same day because of confusion over medical records between Altru and Mayo Clinic. Shame on you! I’m 61 and it was frightening enough, can you imaging how terrifying it would be to someone in their 70s or 80s? Places like these should be required to be state monitored. 

Scott Hattis 

on Google

a year ago

I called the number to inquire about a specific product. The people on the line have absolutely terrible customer service. I thought I was calling the actual store, but it was some call center for the parent company. The lady on the line was extremely impatient and pushy. She hung up on me. There's a saying in the world of business: " If you don't provide the customer with what they want, someone else will." Aw well, I'll take my money elsewhere. 

Vee F 

on Google

a year ago

The actual people in the local office are REALLY NICE! Yorhom now CORNER HOME MEDICAL COMPANY IS HORRIBLE on the phone they transfer you around 30 times. One team doesn't know what the other is doing so NO ONE has any answers. YOU REALLY JUST HAVE TO DRIVE THERE because you cannot reach a local person on the phone. 

Kristie 

on Google

a year ago

Whatever supplier yorhom goes through is a total inconvenience! My husband’s Dr. ordered him a pair of bariatic cutches almost two weeks ago and they’re STILL not here! He’s supposed to be none weight baring because of a surgery and he can’t be because of this! Lori your receipt and Tom who handles the deliveries have no sense of urgency with situations like this! I would have spent an arm and a leg for bariatric crutches on Amazon and they would have been here faster!!