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Yark Subaru
- Car Dealers
- Toledo, OH
About this business
Yark Automotive Group offers various types of new and pre-owned vehicles that include convertibles, minivans, sedans and sport utility vehicles. It offers new vehicles from BMW, Jeep, GMC, Chrysler, Nissan, Subaru, Pontiac and Chevrolet. The group provides a range of new GMC models that includes the Acadia, Envoy, Savana, Sierra 2500HD and Yukon XL 1500. It offers a variety of new Chrysler models that includes the 300C, Pacifica, PT Cruiser, Sebring, and Town & Country. Yark Automotive Group also provides vehicle financing s... read more
Location details
6000 W Central Ave, Toledo, OH, 43615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Three weeks ago, my husband and I purchased a 2019 RAV4 from Yark Toyota. We were told by our salesman, that our 2007 Highlander which we were trading in, would be junked or auctioned, as the computer wasn't working and would have to be replaced. Being told that, we didn't feel that we could negotiate for more than we were offered. A week ago, my husband was on Yark Toyota's website, and saw our Highlander listed for almost $9,000. Had we known that they were going to list it, rather than junk or auction it as we were told, ... read more
Business response:
Ms. *************, we apologize for your experience and have forwarded your review to proper management for further information. We hope that our sales manager was able to fully explain the trade-in process and that we will be investing almost $***** into your trade to see if that will fix the issue and allow us to sell it. If you have further questions or concerns, please let us know.
I am not a true customer of Yark Subaru but went through them to get a company vehicle. The customer service was beyond poor and continues to be. First I had to call them to find out if my vehicle had been delivered after finding out it was on their premises for 3 weeks. It was very difficult to contact the right sales person for help as nobody there is really willing to help you over the phone. You will never get a return call from them. I have left messages with multiple salesman as well as a sales manager and never once h... read more
Business response:
We apologize for your recent experience at our dealership and regret any frustration or inconvenience it may have caused you. Unfortunately, Yark Automotive Group has no control over when a fleet vehicle becomes available and is ready for release. When a vehicle is dropped off to our dealership, we have to wait for the fleet management company to give us their instructions on how or when to process this vehicle. This could sometimes take weeks or months for the process to be finished. Your review has been forwarded to proper... read more
We purchased a new work vehicle from the Yark dealership in Whitehouse, OH (they were aware it was for work/commercial purposes). It was a 2016 Chevy Silverado. The power steering went out about a year after purchase and we returned it to the dealership for repairs (they explained it was a defect from the manufacturer. Took about a week and a half to repair) - in the meantime we asked if they could supply us with a similar vehicle from their lot while ours was in for repairs, they supplied us with a Malibu (which was not goi... read more
Business response:
Mr. *****, we sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. We pride ourselves in providing the best possible customer service experience to all of our customers. As explained to you by our service manager and GM headquarters themselves, we could not reimburse your rental cost because you did not rent a GM vehicle. At the time of your service you were provided a vehicle at no cost to you and what was available at that time.
Frequently asked questions about Yark Subaru
How is Yark Subaru rated?
Yark Subaru has a 1 star rating with 16 reviews.
When is Yark Subaru open?
Yark Subaru is closed now. It will open tomorrow at 9:00 a.m.
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