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Xcel Energy

1.7

About this business

Location details

790 S Buchanan St, Amarillo, TX, 79101, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
1.767 reviews
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Katherine Cartell-Hamilton's profile image
Katherine Cartell-Hamilton 
a week ago

Refused to get a smart meter with no evidence of safety, security, or any assurance that costs won't become ridiculous because of their "green energy policy". We've paid 166 dollars plus an additional 16 dollars a month to avoid a smart meter on our home and barn. Its not legal to charge for two meters on one residential property that does not have a commercial business, yet when given access Xcel conveniently didn't tell me they would refuse to put the other analog meter on the barn without a second payment of $166 plus an ... read more

Yvonne Vincens's profile image
Yvonne Vincens 
4 weeks ago

I'd give their mobile app 0 stars if I could. Their system glitched and withdrew double of what I owed on my bill. It is the first time I had that issue, but it will definitely be the last time I use their app for mobile payments That extra money was for groceries in the house! You need to fix the app to cancel payments! Not cool Xcel 

WhoEver YouSay's profile image
WhoEver YouSay 
2 months ago

Horrible, evil company. They lit half our state on fire due to incompetence. Then raised our rates to compensate for there failures. Then put mandated outages with a certain wind rate. In one of the windiest spots in America. They hold a monopoly over the top of our great state of texas. The day yall have competition will be the day yall go out of business. Nobody with a brain would use yall willingly. When we had those crazy snows and winds a couple years ago they came to out house to trim trees and broke the line in the ba... read more

Spike's profile image
Spike 
4 months ago

They don’t care if you’re starving or if you are disconnected, all they care about is the money because that’s the greed of capitalism. 

ABEL PEREZ's profile image
ABEL PEREZ 
4 months ago

You don’t need a pay increase just because your CEO can still make millions a year. Make him pay for the upgrades. GIVE HARD WORKING AMERICANS A BREAK!! 

Frequently asked questions about Xcel Energy

How is Xcel Energy rated?

Xcel Energy has a 1.7 star rating with 67 reviews. 

When is Xcel Energy open?

Xcel Energy is open now. It will close at 7:00 p.m. 

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