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Xantrion Inc
- IT Services & Computer Repair
- Oakland, CA
About this business
Xantrion provides complete IT outsourcing for midsized businesses of 50 to 500 end users. We ensure the availability and security of your systems and handle all end user support issues 24 x 7 x 365. Our security practices are audited annually under the SSAE 16 SOC 2 framework and are compliant with HIPAA, FINRA and SOX requirements.
Location details
651 Thomas L Berkley Way, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A Great IT Partner – On boarding a new vendor can be a daunting and stressful process, particularly when the impetus was because the previous vendor has failed in their performance. I certainly had reservations about this process and was not 100% positive it would go smoothly, especially given the transitional state with our office move. However, any reservations or anxiety I had around this process have been eradicated because of the professional, organized, and diligent performance of Marlon Sanchez. In a month of half, Ma... read more
The first and.....last IT company you will ever need!! – I am an in-house IT director managing 3 separate offices and 5 additional satellite offices needing an outside IT company to assist with large and small projects. I was hesitant in the beginning due to past relationships with other companies who simply talked about what they could provide then never had the engineers to follow through. Happily this is not what you will EVER find with Xantrion! Every single engineer I have ever had to work with were not only efficient b... read more
IT Support & Customer Service, Together at Last! Information technology support service and great customer service too seldom go hand-in-hand. Indeed, most consumers are accustomed to technical support workers who act like they’d rather be out to lunch than working to fix a computer after it breaks. It is a different story at Xantrion, whose friendly, knowledgeable engineers do not rest until all systems perform optimally. Xantrion has worked with the attorneys and other employees at Scott Cole & Associates, APC for years, a... read more
Great service! – Sean O'Brien is always extremely helpful and he has gone above and beyond what we have needed every time. He follows up quickly and resolves any issues immediately. We could not be happier with the service provided by Sean and the Xantrion team!
Expensive - Be Careful – These guys took over for a contract that I left. I'm going to keep this objective. Immediately they started making recommendations. They recommended replacing our ASA 5510 Firewall (with 20 SSL Licenses) for a Sonicwall SOHO. Examine any fortune 500 company and see how many are on Sonicwall vs Cisco. Sonicwall does generously reward partners. Second recommendation - replace our Enterprise Kapersky with Symantec. Our Kapersky was good for servers, email server, and 2-years of licenses. Get the feedbac... read more
Love these guys – Our firm had tried hiring people in house for years. The problem was that the one good guy got bored and left and then we had a guy who had no idea what they were doing caused more problems than he solved - he wanted to do everything the underdog way, linux, staroffice etc. I'm the office manager so I ended up handling the mess. After we couldn't send bills for a week I finally convinced the owner to let me find a consulting firm to work with. I interviewed 5 different Bay Area firms and chose Xantrion on t... read more
Professional, Know their stuff!! – We had gotten along ok as a business during our first couple of years but as we grew we found that we needed professional help - the last straw was when we spent - well lets just say it was way too much - on a guy who was a friend of a friend moonlighting from his day job - we got something that was way overbuilt, way too complicated and unreliable to boot. I found these guys through a business roundtable I belong to and it went just like you would hope. They did an assessment, presented a ... read more
Worth It – We had constant mystery problems with our systems, our former IT providers were always in "firefighting mode", somehow they never managed to get ahead of the game despite a continuous stream of expensive bills for "after hours" and emergency service. I called Xantrion after a friend at the Oakland Zoo (who also use them) gave me their name. They did an assessment of our network and recommended some changes which we had them make - these were farily pricy but you get what you pay for and I have to say we have not h... read more
Professional Responsive Service - Know their Stuff! – These folks were referred to us by another accounting firm. They really know their stuff and are easy to work with. We are never down, we can get help right away when we need it. Really I can't say enough, things just work, we pay a fixed price and get all you can eat service, nights and weekends included. Highly recommended.
Frequently asked questions about Xantrion Inc
How is Xantrion Inc rated?
Xantrion Inc has a 4.9 star rating with 130 reviews.
When is Xantrion Inc open?
Xantrion Inc is open now. It will close at 6:00 p.m.
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