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Wyckes Furniture - San Diego, CA

2.9
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About this business

QUALITY, VALUE & PRICE all come together at Furniture Outlet, located in Fountain Valley, CA. Our commitment to keeping costs low and passing on the savings has made raving fans of our customers. Not to mention the level of service that accompanies every transaction. Place your order online or come visit our store in person.Ā 

Location details

7550 Miramar Rd, San Diego, CA, 92126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last Ā 
6 months
2.960 reviews
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CHERYL W.'s profile image
CHERYL W.Ā 
onĀ Birdeye

3 years ago

First Of All!! My Order Was Placed On June 7, 2020 & It Didn't Arrive Until July 29, 2020!! And That's After I Sent Several Emails, Wanting To Know Where Was My Order!!! When I Originally Placed This Order, It Said It Would Be Shipped Within 2 Days!! Obviously, That Didn't Happen!! Wyckes Furniture Sent Me Mitch Match Parts!! As You Can See The 2 Wood Piece DO NOT FIT!!! I've been Through It With This Scamming So Called Company!! Every Time I Call To Rectify The Problem, I Get A Voice Mail Pleading For A Callback!! No One N...Ā read more

Kim H.'s profile image
Kim H.Ā 
onĀ Birdeye

3 years ago

Terrible company! You can not get a hold of anyone. they don't answer the phone or return your calls, they don't reply to emails, that is if you can find one that works. I had to get my money back by disputing it with my bank.Ā 

Trey P.'s profile image
Trey P.Ā 
onĀ Birdeye

4 years ago

Only shop here if you're a masochist, because their support is awful, and they'll just ignore you once they have your money. They sent the wrong item to me, and it came damaged. I sent photos and emailed them and their only response was "Our records show we sent the right item". They didn't address the damage, offer a resolution, or even say "sorry to hear the furniture came damaged". They clearly don't care about customers (heck, they might even hate them) - so don't shop here because if anything goes wrong, they'll cut co...Ā read more

Trey P.'s profile image
Trey P.Ā 
onĀ Birdeye

4 years ago

Only shop here if you're a masochist, because their support is awful, and they'll just ignore you once they have your money. They sent the wrong item to me, and it came damaged. I sent photos and emailed them and their only response was "Our records show we sent the right item". They didn't address the damage, offer a resolution, or even say "sorry to hear the furniture came damaged". They clearly don't care about customers (heck, they might even hate them) - so don't shop here because if anything goes wrong, they'll cut co...Ā read more

Brett R.'s profile image
Brett R.Ā 
onĀ Birdeye

5 years ago

We tried to call the Wyckes Cerritos location but after several attempts, we could not reach anyone. Although this was concerning, we still went there to look and the store had a reasonable sampling of the items on their web site which is quite extensive. The manager/salesman was quite helpful and we bought bought a 2 seater and a 3 seater matching reclining couch set. (He claimed that they normally do answer the phone?) Three days later I received a call from the delivery company to schedule delivery that afternoon. I expla...Ā read more

Lacy M.'s profile image
Lacy M.Ā 
onĀ Birdeye

5 years ago

I would rate them a negative 100 if I could. I ordered 5 boxes of a product in May, they shipped 3 and emailed the other 2 would ship in August when they got them in. We received the 3 boxes promptly. In August I started emailing and I have emailed over 20 times with no responses, and have called and spoke with several managers of physical stores who have absolutely no control over the internet department and no way to contact them. I have filed a complaint with the BBB. I do not have any responses nor do I have the pro...Ā read more

Pattie Z.'s profile image
Pattie Z.Ā 
onĀ Birdeye

5 years ago

I ordered a grandfather clock as a gift for my daughter for Christmas on December 6th. I tried to check on the order by calling but they only have an email contact....WHAT!!!??? The website said they contact you in 3 days and ship in 5-8 days. It'd been 13 days and I had to ask where my clock was. They respond with it will ship December 26 - 28th. They knew there was an issue and never gave me a chance to cancel and take the money to buy from another website. Christmas is in 6 days!!!!! They ruined my holiday and don't care....Ā read more

Vanessa B.'s profile image
Vanessa B.Ā 
onĀ Birdeye

5 years ago

Looking for a hassle free shopping experience with decent customer experience? Then DO NOT shop here. I ordered a dresser online for store pick up and the communications regarding picking up my furniture were abysmal. My email confirmation did not include any pertinent information regarding pick up, and I was told incorrect store pick up hours via phone call, the store outgoing voice message, and the website. I have made three fruitless attempts at picking up my furniture due to these miscommunications, and frankly want to ...Ā read more

Jennifer L.'s profile image
Jennifer L.Ā 
onĀ Birdeye

5 years ago

RUDE, RUDE, RUDE! Oh and letā€™s not forget lying crooks! They donā€™t have the stock (selling items they donā€™t have) wonā€™t answer the phone or emails, ALL staff has an attitude NO ONE can check on an order and when you finally get through and sk a question you get a lame reply with a message saying they will refund you because they donā€™t know whatā€™s going on with the order! California FLAKES. My email reply from them read EXACTLY LIKE THIS. ā€œSorry We donā€™t have a definitive date on when your item is arriving. We had to cancel y...Ā read more

Frequently asked questions about Wyckes Furniture

How is Wyckes Furniture rated?

Wyckes Furniture has a 2.9 star rating with 60 reviews.Ā 

When is Wyckes Furniture open?

Wyckes Furniture is closed now. It will open tomorrow at 9:00 a.m.Ā 

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