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Woodmont Metro at Metuchen Station
- Apartments
- Metuchen, NJ
About this business
Commanding a premium location in historic Metuchen, Woodmont Metro Apartments at Metuchen Station is part of a walkable cityscape. Located just steps from the Metuchen train station and an array of fabulous dining, shopping and entertainment, we invite you to experience a world of convenience and luxury. Featuring one bedroom, one bedroom with den, two bedroom and two bedroom with den luxury apartments. Woodmont Metro Apartments at Metuchen Station offers our residents both superior apartment and community amenities. Only a ... read more
Location details
99 New St, Metuchen, NJ, 08840, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor Maintenance and Rude management Unbelievable ! After paying high rent for this tiny apartment, one would have expected basic courtesy from the management and reasonable efforts to fix broken appliances - however, it has been a nightmare for the past 6 months. Broken appliances, leady faucets, partially blocked toilets etc takes months to be fixed. The management acts as though they are doing you a favor by renting the apartment to you. They are extremely rude and highly unprofessional. There are better options nearby - ... read more
Callous Management Poor upkeep, broken appliances, bed bug infestation and totally callous, rude and unprofessional management. The sales people are really nice and will take you on a tour - but don't be fooled by that; once the lease is signed, you are at their mercy. Simple maintenance requests take ages to be fixed.
Electrical sockets don't work and they are not working on making it better The apartment community is very nice, and it's next to the train station. People and management here are friendly. However, the electrical sockets don't work well, very frequently, the sockets in the house stop working. Management has not bothered to resolve this even after complaining multiple times. Don't recommend, I'll be moving out in a couple of months and hopefully to a place where the power works.
Business response:
Thank you for leaving feedback about your experience at Woodmont Metro Apartments. I am sorry to hear about the issues you are experiencing with the electrical sockets. I have notified the Regional Manager and maintenance team to alleviate some of your concerns right away. It is important to us that you enjoy your home and are satisfied living here. Please don’t hesitate to email us at woodmontmetro@woodmontproperties.com or call us at (732) 606-8330 if you experience any other concerns.
Rude and Unprofessional management A common theme running through many of these reviews is the total lack of professionalism and utter disregard for customer service by the management. We had the bad luck of contacting them for fixing frequently breaking appliances and unhygienic areas near the trash room. We got a first hand experience of this uncouth behavior. These folks needs to be urgently trained in basic courtesy and customer support. We are just counting down to the end of our lease next month and will never ever com... read more
Poor Upkeep - Dirty hallways, Gym and common areas This place has really gone downhill in the last one year. The hallways are dirty, littered with cigarette butts, paper towels, and dirt. We tried raising this to the indifferent management without any success. They are unbelievably rude ! Customer Service is non-existent here .
Business response:
I want to thank you for sharing your experience at Woodmont Metro at Metuchen Station Apartments. Your review provides us with vital feedback for our team. We apologize for the negative experience you are having with the cleanliness of the property and with the team. At Woodmont, we strive to provide excellent service to all of our residents. We also have a 24/7 maintenance team that keeps the property in exceptional clean conditions at all times. It is very important to us that you have a positive living experience in your ... read more
Broken Appliances, Terrible management and Noise Why don't they hire additional maintenance workers ? It takes nearly a month to get anything fixed ( we had issues with both the microwave and the dishwasher ). Asking the management about the status of any work-order is sure to ruin your day. Their callous attitude and total disdain in dealing with customers is appalling. The only good thing about this place is the location. There are other apartment complexes being built in the station's vicinity. Hopefully some competition ... read more
Business response:
I want to thank you for sharing your feedback about Woodmont Metro at Metuchen Station Apartments. Your review provides us with vital feedback for our team. I apologize for the negative experience you are having and I would like an opportunity to meet with you to address the concerns you have with maintenance requests and with our leasing team. Please contact us directly at woodmontmetro@woodmontproperties.com or (732)606-8330 so we may be able to assist you properly and ring in the new year with a fresh start. We are lookin... read more
No Security and unprofessional management There are delivery people loitering around the hallways, stuffing menus under the door and weird salesman going door to door promoting some Amway style multi-level marketing schemes. For some unknown reasons, someone always keeps the main door to the building open ( using a door wedge ) and the same goes for the back-door from the garage. Complaining to the management was a total waste of our time ; They were quite rude and mentioned that they had no control over this ! As someone el... read more
Business response:
We are sorry for your frustrations with our community. We have notified the leasing and maintenance teams and we will be monitoring the building door to ensure it stays closed at all times. We are sadden to hear you have been disappointed with our team, we take all feedback to heart and look at it as an opportunity to grow. It is important to us that you enjoy your home at Woodmont Metro and we'd like to speak with you further to ensure everything is addressed and handled right away. When you have the chance, please email us... read more
Train noise - cannot sleep The entire building shakes when NJTRANSIT train go by. If you happen to get an apartment on the track side of the building, say good bye to your sleep. This new construction is supposed to be sound-proof , but looks like they used cheap materials and it has become a major annoyance. As another reviewer mentioned, there are bedbugs and we too had to wait for over a month to get the rude management to resolve the situation. The back door ( leading from the garage to the building ) is kept open using ... read more
Business response:
Thank you for taking the time to share your experience. We are sorry you are unhappy living at Woodmont Metro. Your review will help us make our community better. I have already reached out to our Regional Manager to address your concerns and she would like to meet with you to ensure everything gets addressed and handled properly. Please email us at woodmontmetro@woodmontproperties.com or call the leasing office directly. We are expecting your email/call and we are looking forward to meeting and getting things turned around ... read more
Appalling condition of the apartment The management is totally unresponsive . It takes ages to get appliances fixed . The only good thing about this place is the location ( right next to the train station ). There is supposed to be a "cardboard" box next to the trash room, which is filled with actual garbage ( flea infested ). After complaining about roaches & bugs, it took them over a month to check out the issue ! Do not bother with these people ; there are much better options around ( including new ones being built ).
Business response:
Thank you for taking the time to share your feedback with us. We take your concerns very seriously and we apologize that your experience with us was less than satisfactory. We'd like to speak with you further regarding your concerns to ensure everything is addressed and handled right away. When you have the chance, please email us at woodmontmetro@woodmontproperties.com or call us directly at (732) 606-8330. The team has been notified and is looking forward to hearing from you. Thank you!
Frequently asked questions about Woodmont Metro at Metuchen Station
How is Woodmont Metro at Metuchen Station rated?
Woodmont Metro at Metuchen Station has a 3.6 star rating with 137 reviews.
When is Woodmont Metro at Metuchen Station open?
Woodmont Metro at Metuchen Station is closed now. It will open at 10:00 a.m.
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