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Woodlake Apartments
- Apartments
- Kenner, LA
About this business
Location details
121 W Esplanade Ave, Kenner, LA, 70065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I recommend living here! I lived there for two years and for the most part the service was always good, the staff was quick responding to maintenance calls, also the apartments are big and comfortable and the prices were very affordable for the area. The area was conveniently located and close to everything which made me really happy. As with any older building, some maintenance is usually required and sometimes you can hear the neighbors, but that wasn’t a big issue for the most part.
Business response:
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and our maintenance staff works hard to meet residents' expectations in a timely manner. Come back and see us soon!
No thanks They do not work with you for the rent. If you have any type of hardship and might be late on the rent , they don’t care. On the fourth day of the month of your rent isn’t paid in full , they proceed with filing for eviction. I visited other properties and they won’t file eviction till the 15th of the month. Going file on the third really doesn’t give you a chance to try and pay anything and then you’re tact on with the $50 late fee and then the $150 eviction court fees plus $5 everyday you’re late. It’s highway ro... read more
Business response:
We apologize you are unhappy with our policy. Our policy is applied equally to everyone. We do file eviction after late notices are given out. Most banks, credit card companies, etc. involve late fees due to late payments. We do our best to work with our residents as much as possible. Thank you for your feedback and we wish you the best.
HORRIBLE Full of con artists. Through constant refusal to properly maintain the property, we have dealt with numerous HEALTH HAZARDS and when we try to obtain a explanation or them to address the problem they respond with attempting to shift blame on us. Evicting my family of two currently because my fiancee is pregnant and we are in a one bedroom is unethical and repulsive. Constant pest problems, horrible complex overall!
Business response:
We are sorry to hear that this tenant had a negative experience during their stay with the Sunlake Apartments. They were not evicted. We offered to work with them to transfer to a larger apartment. Their family was growing and they needed a larger unit. They decided to move elsewhere and gave us a 30 day notice to vacate. We want all of our residents to have an enjoyable living experience and regret we were unable to satisfy this tenant.
Great customer service and great people The staff here was very welcoming and my move in process did not take long. This is my second time moving back here and best part is I always have a parking spot and it’s a quiet complex. Everything here is great! Thanks polo run staff :)
Nice place! We live in one of the townhouses and we love it! They are pretty quick to fix issues. It's quiet, safe, and nice. We plan on staying here for a bit. They don't raise the rent tremendously every year like some places and it's bigger and cheaper than some I looked at.
Zero Stars Big corporate property owners will throw you under the bus, throw it in reverse, and run you over for good measure.. Hidden fees and very questionable, outdated lease agreement.
Quite little getaway I loved the year I lived here! The complex was well kept and very pretty. The building is a little older and I could hear the occasional neighbor walking around, but that's to be expected. I never had a noise complaint or anything like that. The staff was also very friendly and all maintenance requests were handled promptly. The only downside is the age. Along with the hearing footsteps and creaking boards as I mentioned above, I found that my unit wasn't very well-insulated. I had to keep an eye on the ... read more
Love it, until I try to shower I moved in a couple of weeks ago and I really do enjoy this apartment. The neighbors are quiet & it's a calm place to live. Parking is never an issue. The apartment could use some updates but I knew what I was getting with an older building. There are probably 10+ coats of paint on these walls and whoever painted did a quick and sloppy job- some paint on door knobs etc. My only REAL complaint or dislike is the bathroom. The linen closet and the cabinets smell like cat pee mixed with old cigaret... read more
Great place I was living there with my growing family for over a year and I wouldve never traded the kind of living style that i had. Great staff and great community. During my stay I never had any problems with the apartments and what ever got broken they would right away assist you with help which was great. Donna and Eloisa Thanks for the welcoming and good bye that you have given me and my family.
Frequently asked questions about Woodlake Apartments
How is Woodlake Apartments rated?
Woodlake Apartments has a 2.8 star rating with 42 reviews.
When is Woodlake Apartments open?
Woodlake Apartments is closed now. It will open at 8:00 a.m.
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