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Woodcrest Motors
- Used Car Dealers
- Schoeneck, PA
About this business
We are a family owned business that specializes in used pickup trucks.
Location details
1200 N Reading Rd, Schoeneck, PA, 17578, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Worst dealership I'v ever dealt with in my life. Had a truck advertised so I drove 2 hours to get it. When I got there the check engine light was on and drove funny. Took them over two months to fix the problem and they were very dishonest with me telling me it would be ready in a week and then saying they were waiting on parts or mechanic was busy. Showed no sense of urgency what so ever or care for a new customer. Then when it was finally ready I drove 2 hours to get it and after signing all the paperwork and selling them ... read more
Business response:
Zach, just wanted to clarify a few things regarding your experience purchasing from us. I realize that your purchase was delayed because of the issue that came up with the truck, but I'm not sure what more we could have done to resolve the problem. We sent the truck to a highly qualified local shop, where they ordered parts and fit it into their schedule asap. We pulled the truck from our advertising to hold it for you, and also honored our original trade value on your vehicle even though mileage had gone up. As I mentioned ... read more
Anthony did a great job helping me with the financing and all went well
Business response:
Thanks for the feedback Brian. We were glad to be able to do business with you, enjoy the Jeep!
I called this dealer to make sure trucks were still there before I drove an hour to the lot they were nice on the phone. When i got to the dealer was on the lot for 30mins not one employee came to assist me. As i was leaving a sales man came out. I told him what trucks I was interested in he said let me het the keys I waited for him to return. He then came back with the keys to the trucks handed them to me and said you can go check them out and walked away going back into the dealership. I was floored never have I went to a ... read more
Business response:
I'm very surprised at your experience here. Unfortunately I don't know your name, or vehicles you looked at. We get many positive comments on our "no-pressure" approach to truck sales, however we always try our best to be available for our customers and answer any questions. We value each customer, and I'm sorry you did not have a better experience.
I waspurchasing the SUV they sold to someone else more money
Business response:
Hello Michael,I'm not sure what you had in mind here, we clearly list all our prices on our website and vehicles. I welcome you to give us a call to clarify your problem.
Went there test drive and buy this truck days later dealer was great and on time will buy more from GARY he is a good guy
Business response:
Thanks for your feedback, our goal is to have every customer totally satisfied!
Dealer left a message for me with answers to my questions, however I have decided not to purchase at this time.
Business response:
Thank you for the positive feedback, if we can be of assistance to you in the future please let us know!
Responded promptly and have a nice selection of trucks, so far it's been a good experience. Haven't bought anything yet!
Business response:
Robert, we are glad to hear you've had a good experience so far. Best wishes as you shop for a new vehicle.
Fast response.
Business response:
Thanks for leaving your feedback, our customers are always #1!
Did not buy but communication was terrific.
Business response:
Thanks for leaving your feedback!
Frequently asked questions about Woodcrest Motors
How is Woodcrest Motors rated?
Woodcrest Motors has a 4.1 star rating with 261 reviews.
When is Woodcrest Motors open?
Woodcrest Motors is closed now. It will open tomorrow at 9:00 a.m.
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