Wok On Fire

Diane K. 

on Citysearch

10 years ago

I ordered food from them 1/ 14/ 2015 38.92 worth of food chicken gad blood in it egg roll was cold and disgusting the sesame chicken was grissle could not eat it was sick at my stomach has hurt all day when I call to make complaint she not even tell me her nsme told me dig threw the trash and bring it back I should bsby diapers and sll such nasty people goes to show you !!! Watch this place Brodie lane location nasty food and very rude people 

c s. 

on Citysearch

11 years ago

I found a bug in my dinner and complained, their response was to ban me. I had been a loyal customer for years, not because the food was all that good or even priced right for what you get, but because they are close to me. Then last week I find a bug ( a little under the size of a dime) in my meal. I called them up to complain. Their response was to say I was "mistaken" and to send someone out to verify that there was in fact a bug and to take the food back. I was treated like I was trying to steal from them. The manager wo... read more

Anna L. 

on Citysearch

11 years ago

On Dec. 24. 2013, I placed a delivery order with Wok on Fire. When the food arrived, I was surprised to find that, despite the website’s claim (is.gd/Uz9vJo) of “free” delivery, there was a $4 delivery fee. This brought the total bill to $30, which I paid with my debit card. When I signed the receipt, I added an additional $2 tip, to bring the total tip (including the delivery fee) to $6 (20%) and the total charge to $32. My surprise at seeing the delivery fee was nothing compared to my surprise when, on Jan. 2, I saw the ch... read more

david p. 

on Citysearch

12 years ago

We have been going to Wok on Fire since it opened many years ago. Our last few experiences there are prompting us to give it a pass from now on. We usually order take out, and more often than not the order is incomplete or just plain wrong. We have noticed a sharp decline in quality over the last year as well. It's just not a good option for us anymore. Tonight they forgot to pack the lemon sauce and rice for an order of lemon chicken...not a complex order, eh? If you want quality Asian food, drive the extra 5 minutes and go... read more

Rick R. 

on Citysearch

12 years ago

This place has THE most horrible service! I ordered food to pick up and bring home. WHen i got home i realized that the food was wrong. I immediately called and they would not give me a credit, a refund, the correct food, and not even an apology. In fact the person that i talked to (that calls himself the manager) hung up on me after calling him three times. He was RUDE and said that there was nothing that he can do..... WORST CUSTOMER SERVICE ever!!!!!!!! 

JimTremoz 

on Citysearch

16 years ago

Microwave – I'm thoroughly convinced that they don't cook anything there. Everything looks and tastes as though it's either been nuked in a microwave, or thrown in a deep frier. Really Poor :( 

mzmoxie 

on Citysearch

16 years ago

Changes in Menu...Wok on Fire – Warning!!! Wok On Fire is under new management. I love(d) certain entrees on their old menu, but under this new management, my favorites are no longer on the menu. We'll see if the quality is still as good... 

richardarcher 

on Citysearch

17 years ago

Give these guys a try – My wife and I have ordered from Wok on Fire many times and have always been happy with our food and pleased with the friendliness and courtesy of the phone and delivery people. In fact, we are writing this review because the woman on the phone this evening was especially pleasant and we thought it was only right to let others know of a good, customer-centered business. If you like quality Chinese food at a reasonable price, give these guys a try. 

mlamm 

on Citysearch

18 years ago

Deliver in the rain.... – They have good food and a good attitude. They bring food in the rain and had a smile on the face. What else do you want? It's Chinese delivery...