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Wintrust Mortgage
- Finance
- Western Springs, IL
About this business
Wintrust Mortgage is a mortgage and escrow company which provides full wealth management services to individuals. This company provides mortgages to individuals looking to finance the purchase of a home. They will work with an individual to assess their situation and understand their specific circumstances, their capital, what they are looking for in a home and in a mortgage, and their loan potential. Experienced lenders will determine what type of loan the individual qualifies for, if there are any special rebates or progra... read more
Location details
1000 Hillgrove Ave, Western Springs, IL, 60558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This Company is horrible. Not only do they give 0 help in an economic crisis and pandemic, but their employees, Samantha ******** and Jason ** *****are the antithesis of customer service. There agent charged me $200+ more than they said they would inputting a phone payment to my monthly finance. Samantha immediately tried to push the mistake off their Company and when I asked her supervisor Jason for a simple response on what would happen with the excess money all he had was sarcasm. Didn?t follow up with any customer servic... read more
Business response:
Hi Michael, we're so sorry to hear about your experience. We take customer service very seriously, so we're looking into this further on our end. One of our specialists will be reaching out to you for more information and to learn how we can help. Thank you.
Frequently asked questions about Wintrust Mortgage
How is Wintrust Mortgage rated?
Wintrust Mortgage has a 1.6 star rating with 28 reviews.
When is Wintrust Mortgage open?
Wintrust Mortgage is closed now. It will open at 8:30 a.m.
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