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Wingstop

3.2

About this business

Location details

1491 W King St, Decatur, IL, 62522, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2598 reviews
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Lewie Lewis's profile image
Lewie Lewis 
10 years ago

Worst customer service ever. They literally refuse to fix black charred wings that a bird would not even eat. There are so much better places to get wings in decatur. Never go here, worst customer service imaginable. 

Sandy Robinson II's profile image
Sandy Robinson II 
10 years ago

Business response:

Help us further address your issue by sharing more details at wingstop.com/contact-us 

Jason Croy's profile image
Jason Croy 
10 years ago

Great food and great service every time I go there. I get my wings there at least once or twice a week with 0 issues. Would rather eat here than at the horribly expensive Bdubs. 

Business response:

Thanks for sharing! :D 

Taylor Carne's profile image
Taylor Carne 
10 years ago
Cassi Chrum's profile image
Cassi Chrum 
10 years ago

Terrible employees! Service is horrible. This store needs a new crew. How could the company let employees treat guest in such a rude way? If a restaurant sells bad food and a paying customer brings it to the staffs attention then they should at least make the order right or refund money. 

Kari Scott's profile image
Kari Scott 
10 years ago

If I was allowed to give less than 1 star I definitely would just for the way they treat people. Customer service at its worst this place is disgusting 

Wes Wigginton's profile image
Wes Wigginton 
10 years ago
Alexander Cowan's profile image
Alexander Cowan 
10 years ago

Business response:

Help us further address your issue by sharing more details at wingstop.com/contact-us 

Adam Durbin's profile image
Adam Durbin 
10 years ago

won't be back poor customer service. 

Business response:

We appreciate the feedback and would like to share this to the owner. Help us share these thoughts and your contact information at wingstop.com/contact-us 

Frequently asked questions about Wingstop

How is Wingstop rated?

Wingstop has a 3.2 star rating with 598 reviews. 

When is Wingstop open?

Wingstop is open now. It will close at 6:00 p.m. 

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