Window World of Joliet

mitchell c 

on BBB

5 months ago

Could not have been better from the Kind friendly Young man that came to My house to give the estimate to the phone and text communication to the installation Crew Super smooth transaction at a Great Price.... Will recommend to all my neighbor's A++++ ***** and **** From Minooka 

Frank B 

on BBB

6 months ago

Excellent service from sales to measurement to installation. Highly recommend this company. 

John H 

on BBB

a year ago

I had original windows in my 120 year old house. The difference that adding new windows made is amazing. The team from Window World worked fast and efficiently. I also had them add a sliding door out to a new deck, which transformed a formerly darker addition into a bright, airy room. I'm thrilled with how it all turned out and how quick and professional the team was. 

Wes A 

on BBB

2 years ago

I paid approximately $8000 for a new front door and in less than 9 months the seal on the door is popping off. I emailed customer service to see if it was covered under warranty. It was not but was told they would reach out to the installer on instructions on how to repair. This was on 12/20/22. I followed up on 12/23/22 and have yet to receive any instructions on repair. So not only is the product sub-par so is the customer service. 

Ricardo P 

on BBB

2 years ago

************** was very professional and welcoming and explained every detail about the car very well. Answered all our questions we had and made sure we were taking care of quick and easy. 

Brandon S 

on BBB

2 years ago

I truly like this company. Their initial sale's visit was great. We priced out our job with 4 companies and Window World's prices were the best. 3 windows, sliding glass door and a new front entrance door. We were told, during the initial sale's visit, in Oct. of ********************************************* Mar. of 2022. GREAT. March comes around and we get a call that the sliding glass door and windows are in. The front entrance door would "be about 2 more weeks". Not a problem. They came and installed the sliding door and... read more

Eileen S 

on BBB

3 years ago

Zach the sales person originally quoted on windows. I asked if rotten would around windows would be replaced. I asked again when I dropped off my deposit and was told by a second person that it would be done. When they installed the new windows (July) I asked the installer why they were wrapping them rotten wood in plastic he said that is how it is done. I told him Zach said it would be replaced. He looked at me and said its not on the work order. I went to the store to ask why and was met with the owner who stated it was no... read more

Mike S 

on BBB

3 years ago

Outstanding company, delivered on everything promised! You will love the product and the installation! 

Doug F 

on BBB

4 years ago

We purchased new windows from WindowWorld and they leak air bad. It took them a year to fix the gaps in them that you could stick a quarter through and they still leak air. They say it’s because we live in the country and there is too much wind when that was their big sales pitch to get us to buy them. Ice builds up on the inside of the windows because there is so much air coming in. Our heating bills have went up and it’s always cold in our house in the winter. Go to Don’t Buy From Window World on Facebook to see pictures