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Windermere Dental Group

4.5

About this business

Led by Orlando dentist Dr. Susana Moncada, Windermere Dental Group offers restorative dentistry services, cosmetic dentistry, implants & more! For dental care that unites a compassionate approach and state-of-the-art tools, you can trust Dr. Susana Moncada. The entire team at her dental practice in Orlando, FL, strives to provide comprehensive dentistry treatments in a friendly environment while remaining dedicated to your health and convenience. To learn more about Windermere Dental Group, schedule an appointment today. 

Location details

6996 Piazza Grande Ave STE 209, Ste 209, Orlando, FL, 32835, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
4.5406 reviews
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Danielle W.'s profile image
Danielle W. 
13 years ago

Never had a problem – I have been bringing my two children to Windemere dental for a couple of years and we think they do a wonderful job. Never ran into any problems. 

Nick C.'s profile image
13 years ago

Do Not Use This Dentist!!!!!! – Dr Susan Mocada does not deserve any stars! She is by far the worst health care provider my family has ever been to. She was unethical and uncaring. My husband saw Dr. Moncada last month where she treated him with a root canal that I believe she should have sent him to an endontist for. The procedure was not done properly and nerves were left from his tooth. He ended up getting an infection because he was not prescribed antibiotics to prevent it, which I have come to find out is the normal pro... read more

golfcrazy's profile image
golfcrazy 
13 years ago

waste of time – Don't waste your time at this office. In the short time I was a patient there the staff constantly changed and office manager was never "available". Also, my cap had to be fixed 3 times in less than a year. Needless to say I have returned to my old dentist. 

wk31's profile image
14 years ago

Great Experience – I bought the Living Social deal and I have a great experience. The Staff was very friendly and helpful, The Doctor made sure that I understood every single detail of my dental health,they even took pictures inside of my mouth so I could understand what they were explaining to me. The dental cleaning was very thorough and the whitening was awesome! My teeth are superwhite and I am super happy. 

Sam Hat's profile image
14 years ago

THE WORST DENTAL OFFICE - DON'T EVER GO! – I never before felt compelled to write a negative review about any business in the past. But regarding Windermere Dental Group, I just had to make the effort to save other folks from having my experience. Please read this review before going to the office. I disagree with napa23's last review (the only positive one). The other reviews have too much in common with my experience for this to be a coincidence. My wife and I purchased the tooth whitening and cleaning package via Living S... read more

bball11630's profile image
bball11630 
14 years ago

Worst Dentist Office Ever - NEVER GO! – I wish I woud have read these comments before I went. I was rescheduled numerous times, the day before my appointment. When i finally got an appointment I waited for 45 minutes before I finally gave up and left the office. I will NEVER attempt to go back to this place. On the brighter side, the receptionist was very polite to me and easy on the eyes. 

RZJ36's profile image
14 years ago

Buyer Beware – Fool me once, shame on you. Fool me twice, shame on me. This dental group makes that saying resonate as gospel truth. They are great at manipulating people and wasting their time. Let's start with the offer they made through Living Social (with which I have no quarrel and have obtained great deals in the past): 1- Offer: Tooth cleaning, full dental X-rays and a 1 hour whitening session. What they actually deliver is a far different story when it comes to service. First, they separate the services into three di... read more

imaginear's profile image
imaginear 
14 years ago

Most unprofessional dentist I have ever experienced. – This office must be one of the most unprofessional, uncaring dental offices in existence. I am continually appalled by the lack of concern or care from this office. In my experience, I have had my appointment cancelled on three occasions with a days noticed. I have prepaid for teeth whitening and since they already have the money, they continually refuse to give me the service that I have paid for. The office staff is uncaring and unwilling to see through a patients eyes... read more

jk32789's profile image
14 years ago

bad experience... strange place – I purchased a LivingSocial deal for x-rays, cleaning and 1 hour laser whitening in April. I went in to redeem my deal in June. I was seen at 11 AM for my consultation and X-rays that were scheduled for 10 AM. They were an hour late and did not seem to care. When the technician was actually taking x-rays it didn't seem like he had any idea as to what he was doing-the machine bounced around and for sure was not still enough to take an accurate x-ray. He said it was his first day. The "Dr." cam... read more

Frequently asked questions about Windermere Dental Group

How is Windermere Dental Group rated?

Windermere Dental Group has a 4.5 star rating with 406 reviews. 

When is Windermere Dental Group open?

Windermere Dental Group is open now. It will close at 5:00 p.m.  

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