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Wilson Sporting Goods Co

2.3

About this business

Wilson Sporting Goods Company is one of the world's leading manufacturers of ball sports equipment. It is focused on various business areas, such as golf and racquet and team sports. The company offers equipment for several sports activities, such as tennis, baseball, football, basketball, softball, badminton and squash. Wilson Sporting Goods Company manages a staff of more than 1,915 employees. The company participates in various community events and programs. It offers a line of blades, surges and paddles. The company prov... read more

Location details

8770 W Bryn Mawr Ave, Ste 2, Chicago, IL, 60631, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
2.320 reviews
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Chad H's profile image
Chad H 
4 years ago

Absolute worst company you can buy a glove from! 

Jeremiah H's profile image
Jeremiah H 
4 years ago

Literally cannot get a live human to pick up a phone. Ever. Great products, TERRIBLE, TERRIBLE customer service. 

Susan C's profile image
Susan C 
5 years ago

This Company is a Fraud. They take your Money Quick but when there is a manufacturers defect in the glove it's like getting information from the FBI. I purchased a glove for my daughter for christmas. To send it back is like being interegated from FBI. You Finally receive a return slip and it goes slow boat to china lol. Nobody Calls you ... You speak to 20 people they give you different excuses ... I AM STILL WAITING FOR MY NEW GLOVE!! HORRIBLE 

Bought JUNK!'s profile image
Bought JUNK! 
6 years ago

Terrible company which changes warranty policies after you purchase products and do not honor "at time of purchase" policy. Products are also overpriced and have found ********to have better products for less. 

Rebecca B.'s profile image
Rebecca B. 
7 years ago

This company will like and scam you. I ordered two thing from them a month ago, they had package returned to them saying payment was declined. But yet part of the payment went thru. When I called they constantly lied and said it was not there doing that they did not have package returned. Then they told me they would refund my money three weeks later I have still not had my money. Now I have to wait another 48 hrs so they can figure out if they refunded my money or not. Biggest crooks around . Would advise not to order from ... read more

Kevin K.'s profile image
Kevin K. 
7 years ago

On 11/17/17 we ordered a customized glove for my son as a Christmas gift. Wilson advertised on their website, and on the order receipt we were given, that the glove would be received within 6 to 9 weeks. As of 02/15/18 (13 weeks later) we still have not received the glove. Wilson provides an order tracking link so you can follow along as your glove is being made. For the last 2 weeks the link has shown that the glove is in shipment. I have called Wilson several times over the past few weeks to get shipping information which ... read more

Josh F.'s profile image
Josh F. 
7 years ago

Beware ordering this from ********** ******** Even though a 618 bat says "In Stock" on ********** ********website this product is not currently in stock and will not be in stock until late March or early April 2018. I wanted to make sure nobody makes the same mistake as I did. The site says it is "In Stock" and I wasn't even told about it being out of stock when I ordered it. Instead I was just sent a downgraded bat, the ***** 518. When I called they told me to use the ***** until the 618 becomes available in late March or e... read more

Donna T.'s profile image
Donna T. 
7 years ago

I would prefer to give 0 starts, but I can't submit without indicating 1 so I'm giving it a 1. Ordered a customized bat on 11/22/17. I've gone over and over both the original advertisement emailed to me, as well as my confirmation order and EVERYTHING says: will ship within 2 weeks. As of tomorrow(12/12/17) it will be 3 weeks and not only do I not have my bat, but I still don't even have shipping information and customer service is a joke. All they keep telling me is that it will be done "soon" and shipped "soon" and "we're... read more

Christopher L.'s profile image
Christopher L. 
7 years ago

My recent experience with a Wilson Sporting Goods was horrendous. I tried to place a warrenty claim on their website but was unable to. The customer service agents were not helpful at all. They would not allow me to speak with a manger and after being on the phone with them for an hour trying to rectify the issue. I hung up. I bought one baseball glove but will never ever buy another Wilson product. 

Frequently asked questions about Wilson Sporting Goods Co

How is Wilson Sporting Goods Co rated?

Wilson Sporting Goods Co has a 2.3 star rating with 20 reviews. 

When is Wilson Sporting Goods Co open?

Wilson Sporting Goods Co is closed now. It will open on Monday at 8:00 a.m. 

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