Wilson Sporting Goods Co

Chad H 

on BBB

4 years ago

Absolute worst company you can buy a glove from! 

Jeremiah H 

on BBB

4 years ago

Literally cannot get a live human to pick up a phone. Ever. Great products, TERRIBLE, TERRIBLE customer service. 

Susan C 

on BBB

5 years ago

This Company is a Fraud. They take your Money Quick but when there is a manufacturers defect in the glove it's like getting information from the FBI. I purchased a glove for my daughter for christmas. To send it back is like being interegated from FBI. You Finally receive a return slip and it goes slow boat to china lol. Nobody Calls you ... You speak to 20 people they give you different excuses ... I AM STILL WAITING FOR MY NEW GLOVE!! HORRIBLE 

Bought JUNK! 

on BBB

6 years ago

Terrible company which changes warranty policies after you purchase products and do not honor "at time of purchase" policy. Products are also overpriced and have found ********to have better products for less. 

Rebecca B. 

on BBB

7 years ago

This company will like and scam you. I ordered two thing from them a month ago, they had package returned to them saying payment was declined. But yet part of the payment went thru. When I called they constantly lied and said it was not there doing that they did not have package returned. Then they told me they would refund my money three weeks later I have still not had my money. Now I have to wait another 48 hrs so they can figure out if they refunded my money or not. Biggest crooks around . Would advise not to order from ... read more

Kevin K. 

on BBB

7 years ago

On 11/17/17 we ordered a customized glove for my son as a Christmas gift. Wilson advertised on their website, and on the order receipt we were given, that the glove would be received within 6 to 9 weeks. As of 02/15/18 (13 weeks later) we still have not received the glove. Wilson provides an order tracking link so you can follow along as your glove is being made. For the last 2 weeks the link has shown that the glove is in shipment. I have called Wilson several times over the past few weeks to get shipping information which ... read more

Josh F. 

on BBB

7 years ago

Beware ordering this from ********** ******** Even though a 618 bat says "In Stock" on ********** ********website this product is not currently in stock and will not be in stock until late March or early April 2018. I wanted to make sure nobody makes the same mistake as I did. The site says it is "In Stock" and I wasn't even told about it being out of stock when I ordered it. Instead I was just sent a downgraded bat, the ***** 518. When I called they told me to use the ***** until the 618 becomes available in late March or e... read more

Donna T. 

on BBB

7 years ago

I would prefer to give 0 starts, but I can't submit without indicating 1 so I'm giving it a 1. Ordered a customized bat on 11/22/17. I've gone over and over both the original advertisement emailed to me, as well as my confirmation order and EVERYTHING says: will ship within 2 weeks. As of tomorrow(12/12/17) it will be 3 weeks and not only do I not have my bat, but I still don't even have shipping information and customer service is a joke. All they keep telling me is that it will be done "soon" and shipped "soon" and "we're... read more

Christopher L. 

on BBB

7 years ago

My recent experience with a Wilson Sporting Goods was horrendous. I tried to place a warrenty claim on their website but was unable to. The customer service agents were not helpful at all. They would not allow me to speak with a manger and after being on the phone with them for an hour trying to rectify the issue. I hung up. I bought one baseball glove but will never ever buy another Wilson product.